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Бакалаврская программа «Цифровые инновации в управлении предприятием (программа двух дипломов НИУ ВШЭ и Лондонского университета)»


Information systems management

Учебный год
Обучение ведется на английском языке


Булатов Алексей Витальевич

Course Syllabus


a) Prerequisites and Exclusions Basic knowledge of information systems and digital infrastructure is required. Thus, the following courses must be passed before this course may be attempted: IS1060 Introduction to Information Systems, IS1181 Digital infrastructures for business, and Digital business transformation (IS2184, part 1). b) Abstract “Information system management” is a course for third-year undergraduate students. The course is taught in English. It is part of the University of London curriculum. This course studies the management of information systems in organisations. It identifies the main managerial factors affecting the design and implementation of ICTs in organisations. It also introduces basic principles of project management and governance. The course also overviews the most common strategies associated with ICT management and the tools used to manage these strategies. These are contrasted with organisational issues such as structure, planning and control and deployment framework. Finally, the course provides a holistic view of benefit management and information systems strategy alignment.
Learning Objectives

Learning Objectives

  • This course provides the fundamental concepts needed to understand information technology management in organisations from the perspectives of information systems, organisation and management theory. It introduces critical ideas to address the problems related to the use and implementation of information technology in organisations. By the end of this course and having completed the essential reading and activities students should be able to
  • explain how information and communication technologies change organisations and industry structures;
  • discuss the importance of the process of managing the design and implementation of information systems on the effective value generated by their adoption;
  • explain the basic principles of project management from technical and organisational standpoints, including time, cost and performance issues;
  • evaluate alternative approaches to design organisational forms to pursue the effective implementation of information systems across the enterprise.
Expected Learning Outcomes

Expected Learning Outcomes

  • • describe the characteristics of an information infrastructure and the differences between the concept of information infrastructure and of information systems;
  • • explain the differences between personal ICTs, group ICTs and enterprise ICTs;
  • • describe the importance of strategic planning for the successful digitalisation of the company;
  • • explain the differences between firm-level, business-level and industry level information systems strategy;
  • • explain the main managerial challenges associated with the design and deployment of business-level information systems strategies;
  • • discuss the importance of project management and its limitations;
  • • identify the different project management areas and describe the importance of their integrations;
  • • discuss the challenges that must be overcome to deploy an integrated project management approach;
  • • master the PERT and CPM techniques;
  • • describe the limitations of project management techniques for the coordination of complex IS projects.
  • • explain what outsourcing is and why it is important in the context of ICT management;
  • • describe the main drivers of decisions about outsourcing business functions;
  • • describe the major risks associated with outsourcing;
  • • identify the major factors that should be considered when ICT outsourcing decisions are made;
  • • explain why cost savings are only one of the drivers of outsourcing decisions;
  • • discuss the importance of core competences in the context of outsourcing decisions.
  • • explain the links between corporate governance and ICT governance;
  • • describe how ICT governance is supported by ITIL, COBIT and PDCA;
  • • discuss the differences and complementarities between ITIL, COBIT and PDCA;
  • • explain the importance of ongoing change in the context of ICT governance.
Course Contents

Course Contents

  • Introduction
    Course overview. Introduction to the subject area. The role of technology in organisations. Information technology and business strategies.
  • Project Management
    Fundamental concepts of project management. Relationships between project management and ICT deployments. Integration in project management.
  • Outsourcing
    Key concepts of outsourcing and key elements of an effective outsourcing strategy.
  • ICT governance
    An overview of ICT governance and its key elements. How organisations manage ICT projects to guarantee their alignment with organisation strategies. Common ICT project governance tools.
Assessment Elements

Assessment Elements

  • non-blocking Classwork
  • non-blocking Mock mini essay
    Mock Essay is conducted in the UoL exam style: in-class, closed books.
  • non-blocking Midterm exam grade
    online, open books, cameras on, MS Teams.
  • non-blocking UOL Grade
  • non-blocking Midterm
Interim Assessment

Interim Assessment

  • Interim assessment (4 module)
    0.2 * Classwork + 0.2 * Midterm + 0.2 * Mock mini essay + 0.4 * UOL Grade


Recommended Core Bibliography

  • Information technology for managers, Reynolds, G. W., 2018

Recommended Additional Bibliography

  • Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Information Technology and Organizational Performance: An Integrative Model of It Business Value. MIS Quarterly, 28(2), 283–322. https://doi.org/10.2307/25148636