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Establishing a professional ‘self’ through effective intercultural communication

2021/2022
Учебный год
ENG
Обучение ведется на английском языке
3
Кредиты
Статус:
Курс по выбору
Когда читается:
2-й курс, 1 модуль

Преподаватель

Course Syllabus

Abstract

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we begin the course by highlighting the need to take into consideration cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles. Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
Learning Objectives

Learning Objectives

  • gain insights into what is valued in a culture and how language is used to reflect cultural values
  • learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles
  • learn how to establish a professional self in a globalised workplace
Expected Learning Outcomes

Expected Learning Outcomes

  • apply the 7 principles of effective communication to inform your colleagues
  • be able to build your own personal profile (brand) in a workplace
  • be able to use social networking sites to widen your network and present your personal profile (brand)
  • know how cultural dimensions (e.g. power distance, individualism/collectivism, masculinity/femininity, long/short time orientation) affect they way we communicate
  • know the 7 principles of effective communication
  • know the definitions of culture and intercultural communication
  • know the strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace
  • understand the difference between intrapersonal and interpersonal communicating strategies
Course Contents

Course Contents

  • Establish Work Relationships
  • Effective Communication
  • Personal Profile
Assessment Elements

Assessment Elements

  • non-blocking Online course completion
  • non-blocking Personal Branding and Profile
    Aim of the research: to build your own personal profile and personal branding statement in accordance with the chosen company culture. The research is carried out in groups of three-four students. Deadline – October 9, 2021, 23:59 (Moscow time). The project is to be submitted via Smart LMS.
  • non-blocking Exam
Interim Assessment

Interim Assessment

  • 2021/2022 1st module
    0.2 * Online course completion + 0.4 * Exam + 0.4 * Personal Branding and Profile
Bibliography

Bibliography

Recommended Core Bibliography

  • Dimitrov, K. (2018). Geert Hofstede et al’s set of national cultural dimensions - popularity and criticisms. https://doi.org/10.5281/zenodo.1434882
  • S Cleary. (2021). Communication a Handbook Student Guide to Effective Communication 4e. Juta and Company [Pty] Ltd.

Recommended Additional Bibliography

  • Hubert K. Rampersad. (2009). Authentic Personal Branding: A New Blueprint for Building and Aligning a Powerful Leadership Brand. Information Age Publishing.