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Английский язык для делового общения. Основной курс - 2

Статус: Факультатив
Когда читается: 3, 4 модуль
Язык: английский
Кредиты: 5

Course Syllabus


This course is designed for students who want to communicate effectively in English in the workplace. It allows for personalization of the learning experience with a structured modular approach that gives flexibility to focus on specific needs and learning outcomes. Students who have completed the discipline will learn basic professional terminology and vocabulary for the implementation of business communication and commercial activities and acquire oral and written skills in the field of business communication. Role-playing games involving telephone conversations, exchange of letters, participation in meetings and meetings with business partners, as well as case studies form and develop students' business communication skills in a meaningful and authentic professional context.
Learning Objectives

Learning Objectives

  • The course focuses on introducing students to the general vocabulary of work-place English and the main language functions and is aimed at acquiring language mastery relevant to common business communication areas, such as career choices and professional development, dealing with business sectors and managing projects.
  • -To build the basic skills of argumentative communication in English and successful representation of intentions and results to ensure the maximum range and authenticity of business content.
  • -To acquire the basic skills of business communication (structural elements, business register peculiarities, essential business vocabulary) within multiple touch points from which to explore the possibilities of use of any given language skill.
  • -To master presentation agility and fluency with the various skills, practical training in functional business areas such as presentations, negotiations, meeting facilitation, and brainstorming.
  • -To apply BC skills to the specific subject area of International Affairs, from business conversations in the workplace, to negotiations and presentation skills.
Expected Learning Outcomes

Expected Learning Outcomes

  • To develop understanding of lectures and learning context
  • To form skills of note-taking
  • To improve understanding of dialogues and polylogues on both familiar and unfamiliar topics
  • To develop skills in writing essays.
  • To develop skills of participating in dialogue on general, academic and professional topics.(active listening, questioning, responding to questions, emphasizing, discussion strategies)
  • To improve skills of writing e-mails.
  • To develop skills of participating in dialogues on general, academic and professional topics. (active listening, questioning, responding to questions, emphasizing, discussion strategies)
  • To develop skills of making presentations (informative/descriptive/argumentative/persuasive speech)
  • To develop skills in delivering a monologue (informative/descriptive/argumentative/persuasive speech)
  • To develop skills in writing summaries
  • To develop skills of using basic listening techniques (predicting, understanding main ideas and details)
  • To develop understanding of articles, reports, straightforward and specialised texts concerned with contemporary problems at the threshold/vantage/effective operational proficiency level
  • To form understanding of text structure
  • To develop skills of using basic reading techniques skimming and scanning (predicting, understanding main ideas, understanding details)
Course Contents

Course Contents

  • Logistics
    E-commerce. Driverless technology. Communication skills: Collaborating. Business skills: Negotiating. Writing: Letter of complaint. Business workshop: Robot wanted for warehouse.
  • Entrepreneurs
    Fairphone. Young entrepreneurs. Communication skills: influencing. Business skills: Presenting facts and figures. Writing: Summarising. Business workshop: Doable crowdfunding.
  • Working abroad
    Global work cultures. Cultural anecdotes. Communication skills: Desion-making. Business skills: Relationship-building. Writing: Making recommendations. Business workshop. Cross-cultural consultant.
  • Leadership
    Learning to lead. Neuroleadership. Communication skills: Giving and receiving feedback. Business skills: Leading meetings. Writing: Informing of a decision. Business workshop: Talent management.
  • Business strategy
    Food industry strategy. PEST analysis. Communication skills: Solving problems. Business skills: Writing: Reporting reasons and results. Business workshop: Supermarket wars.
Assessment Elements

Assessment Elements

  • non-blocking Written assessment
    SUMMARY ASSESSMENT CRITERIA max 10 points TASK RESPONSE: 3 - All key points are mentioned; 2 - Most key points are mentioned and/or some crucial supporting information is omitted and/or the author’s ideas are partly reflected; 1- Very few key points are mentioned and/or little supporting information is provided and/or very few of the author’s ideas are mentioned, 0 - Only the topic is mentioned and/or no supporting information is provided and/or the author’s ideas are not reflected. VOCABULARY: 3 – Without mistakes; 2 - The original expressions are paraphrased. A wide range of vocabulary is used. 1-2 lexical mistakes are made; 1 - The original expressions are partly paraphrased and/or an adequate range of vocabulary is used and/or 3-4 lexical mistakes are made; 0 - The original expressions are copied and/or a limited range of vocabulary is used and/or more than 4 lexical mistakes are made. GRAMMAR: 3 – Without mistakes; 2 - A variety of complex grammar structures is used. No more than 1 punctuation and/or 1-2 grammar mistakes are made; 1 - An attempt to use complex grammar structures is made and/or 3-4 grammar mistakes are made; 0 - Elementary grammar structures are used and/or more than 4 grammar mistakes are made. STRUCTURE: 3 - The text is logically organized. A wide range of transitions is used appropriately; 2 - The text is mostly logically organized and/or an adequate range of transitions is used; 1 - The text may have serious breaches in logic and/or transitions may be over- or underused; 0 - There is no sequence of ideas and/or transitions are used inappropriately or not used at all.
  • non-blocking Oral assessment
  • non-blocking Independent work assessment
    10-9- 8: educational material fully mastered, creative approach to work entirely obvious, depth of research and analysis of information provided optimal, organization and presentation of material meets requirements, all deadlines met. 7-6: educational material adequately mastered; creative contribution obvious, depth of information analysis sufficient, deadlines met. 5-4 -education material adequately mastered; creative resourcefulness not always obvious; information not processed to the full; deadlines not met. 3-1: educational material is not mastered; creative contribution not evident; information not adequately processed; deadlines not met
  • non-blocking Final assessment
Interim Assessment

Interim Assessment

  • Interim assessment (4 module)
    0.3 * Final assessment + 0.25 * Independent work assessment + 0.2 * Oral assessment + 0.25 * Written assessment


Recommended Core Bibliography

  • Keys to management, Cotton D., 1996

Recommended Additional Bibliography

  • English for business studies : a course for business studies and economics students: student's book, MacKenzie I., 1997
  • English for business studies : a course for business studies and economics students: student's book, MacKenzie I., 2012
  • Financial English with Mini-Dictionary of Finance, MacKenzie I., 1998
  • Financial English with mini-dictionary of finance, MacKenzie I., 2000
  • Management and marketing with mini-dictionary, MacKenzie I., 1997