- The overall objective of the course is to discuss and analyze international consulting and to develop the students' life skills in the field of consultants’ activities.
- Students are capable of self-development, personal growth, initiative and leadership qualities
- Students find, define and use the information from different sources required for solution of assignments, cases and course project development
- Students use effectively business communication skills in English and Russian languages in oral, written and graphic forms; accept freely, analyze and critically evaluate oral and written business information in Russian and English
- Students are capable to apply knowledge and skills about the functioning of international organizations in a global context, including international consulting
- Students are capable to put into practice the methodology of international consulting, evaluate the conditions and consequences of decisions made
- Introduction / International ConsultingHistory of International Consultancy. Consulting: definitions and concepts. Consulting objectives. consulting activities. Key industry players.
- World consultancy marketOverview and principals of consultancy. Structure of consultancy industry. Consulting services: types and classification Business outlook.
- Drivers for consultingConsulting as a Business. The need for consultancy. Organizational culture. Organizational development. Managing change. Consultancy marketing.
- Consulting as a professionConsulting as a career. The role of consultant. Competences of consultants. The attributes of a consultant. Assessing skills, knowledge, experience. Managing of clients’ relationships. Consulting Lessons Learned.
- Consulting fundamentalsRoot cause analysis and creative problem solving. Selling fundamentals. Delivery fundamentals. Setting-up.
- Consulting MethodologyConsultancy models. Problems and solutions. Contracting and assignment initiation. Conducting a consultancy assignment – tools and technics. Diagnosis and solution definition. Solution appraisal and evaluation. Follow up and business development. Delivering Results
- Practice of International ConsultingConsulting services portfolio. Consultant Best Practices
- International Consulting Case StudiesThe case of Arthur D. Little, A.T. Kearney, Booz Allen Hamilton, McKinsey & Company, Cambridge Analytica, PricewaterhouseCoopers, Ernst & Young.
- HomeworkCourse project
- In-class activityClass activities, including assignments, teamwork, case studies, problem discussions
- Final examFinal exam will be conducted in the written form - multiple-choice test. The test is based upon the lectures’ and seminars’ material. It includes 40 questions with 4 possible answers.
- Interim assessment (4 module)0.4 * Final exam + 0.24 * Homework + 0.36 * In-class activity
- Block, P. (2011). Flawless Consulting : A Guide to Getting Your Expertise Used (Vol. 3rd ed). San Francisco: Pfeiffer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=356164
- Andler, N. (2011). Tools for Project Management, Workshops and Consulting : A Must-Have Compendium of Essential Tools and Techniques (Vol. 2nd rev. and enlarged ed). Weinheim: Publicis. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=398566
- Phillips, J. J., Phillips, P. P., & Trotter, W. D. (2015). Maximizing the Value of Consulting : A Guide for Internal and External Consultants. Hoboken, New Jersey: Wiley. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=996595
- Rasiel, E. M., & Friga, P. N. (2001). The McKinsey Mind : Understanding and Implementing the Problem-solving Tools and Management Techniques of the World’s Top Strategic Consulting Firm. Chicago, IL: McGraw-Hill Professional. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=66530