International Consulting

2019/2020

Type: Mago-Lego

Delivered by: Department of Management

When: 3 module

Instructors: Tatiana Grishchenko

Language: English

ECTS credits: 3

Contact hours: 32

Full Syllabus

Abstract

The overall objective of the course is to discuss and analyze international consulting and to develop the students' life skills in the field of consultants’ activities. The course is designed to provide students with a set of theoretical and applied knowledge about the basics of consulting and the world practice of consulting services. International consulting is of great importance for a highly competitive market in the conditions of problems and challenges that can be caused by both external and internal circumstances on local and global markets. Career perspectives in international consulting will be interesting for smart and hardworking students from different academic programmes.

Learning Objectives

to provide the students with a set of theoretical and applied knowledge about the basics of consulting and the world practice of consulting services
to develop the students' life skills in the field of consultants’ activities and to discuss and analyze international consulting

Expected Learning Outcomes

to know the basic terms and principals of international consulting theory
to know the main current trends and processes in international consulting
to be able to analyze consulting services from different theoretical perspectives and critically access them in relation to the current global trends and challenges
to know the key legal and practical issues related to international consulting
to be able to apply consulting methodology on practice
to be able to apply ethical understanding and perspective to business situations

Course Contents

Innovative consulting: general definitions and main directions of development
Consulting services: types and classification
World consulting market
Consulting as a Profession
Consulting Methodology
International Consulting Case Studies

Assessment Elements

Homework (team-based project)
During the course implementation students will fulfil home task - develop team-based consulting project Grades should reflect student performance during the course implementation. Within the topics, grades shall be determined and recorded using forms of home assignment, teamwork, case study analyses, class participation, course project and final exam. Based on exceptional activity “beyond expectations” in the class, students could be rewarded with additional points.
Class activities (module 3), including case analyses, teamwork, presentations, assignments, etc
Grades should reflect student performance during the course implementation. Within the topics, grades shall be determined and recorded using forms of home assignment, teamwork, case study analyses, class participation, course project and final exam. Based on exceptional activity “beyond expectations” in the class, students could be rewarded with additional points.
Final assessment (40%) - written examination
Final exam will be conducted in the written form - multiple-choice test and a case study. The test is based upon the lectures’ and seminars’ material. It includes 40 questions with 4 possible answers. The duration of the final test is 60 minutes (40 multiple-choice questions and a case study). Students whose accumulated intermediate assessment is 8 – 10 points are not required to pass final exam. In this case, the accumulated grade (O accum.) could be counted as the final grade (O final) upon the student’s decision.

Interim Assessment

Interim assessment (3 module)
Course grading includes: I. Accumulated Assessment (60%):  Homework (team-based project) (40%),  class activities (module 3), including case analyses, teamwork, presentations, assignments, etc. (30%) О accum. = 0,6• О class3 + 0,4• О course project During the course implementation students will fulfil home task - develop team-based consulting project Grades should reflect student performance during the course implementation. Within the topics, grades shall be determined and recorded using forms of home assignment, teamwork, case study analyses, class participation, course project and final exam. Based on exceptional activity “beyond expectations” in the class, students could be rewarded with additional points. II. Final assessment (40%) - written examination Final exam will be conducted in the written form - multiple-choice test and a case study. The test is based upon the lectures’ and seminars’ material. It includes 40 questions with 4 possible answers. О final = 0,4•О exam + 0,6•О accum.  Credited – 4-10 points (on 10 point scale)  Failure – 0-3 points (on 10 point scale) For final assessment:  Excellent – 8-10 points (on 10 point scale)  Good – 6-7 points (on 10 point scale)  Satisfactory – 4-5 points (on 10 point scale)  Failure – 0-3 points (on 10 point scale) The duration of the final test is 60 minutes (40 multiple-choice questions and a case study). Students whose accumulated intermediate assessment is 8 – 10 points are not required to pass final exam. In this case, the accumulated grade (O accum.) could be counted as the final grade (O final) upon the student’s decision.

Bibliography

Recommended Core Bibliography

Block, P. (2011). Flawless Consulting : A Guide to Getting Your Expertise Used (Vol. 3rd ed). San Francisco: Pfeiffer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=356164

Recommended Additional Bibliography

Phillips, J. J., Phillips, P. P., & Trotter, W. D. (2015). Maximizing the Value of Consulting : A Guide for Internal and External Consultants. Hoboken, New Jersey: Wiley. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=996595
Robinson, D. G. (2015). Performance Consulting : A Strategic Process to Improve, Measure, and Sustain Organizational Results (Vol. Third edition, completely revised and updated). Oakland, CA: Berrett-Koehler Publishers. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=941358

Course Syllabus