Global Operations Management
- The purpose of the course is to provide the building blocks of those core principles that are broadly applicable to most organizations. The course will introduce the basic principles of operations management and the specificity of processes for the companies operating on foreign markets. Course would provide skills for effective management of global operations in face of global uncertainties such as challenges related to political, policy and climate changes, immigration, the outbreak of global pandemics, etc. The course will also cover the newly emerging operating models of ‘work from anywhere’ and ‘all-remote’ and how these operating models might help managers address these challenges. During the course we will analyze the globalization strategies of different companies based on relevant cases; learn about decisions of their leaders and outcomes after applying some of these strategies. The course is supposed to explore about emerging trends and challenges; energy transformation, fourth industrial revolution; analyze the key limitations of the linear chain model and the drivers of transformation to the circular model.
- know theoretical foundations, modern concepts and best practices of operations management;
- understand major differences between operations management in manufacturing and services;
- be able to assess effectiveness of operations system, define necessary resources, assess organization capacity, plan stocks, make process selection and facility layout, plan and analyze location, manage and control quality;
- understand the changing trends of globalization and de-globalization of operations in companies around the world, being able to analyze decisions to move globally or stay local, the need to localize or re-localize operations, etc.;
- be familiar with and able to contribute to management of operating facilities in different cultural and institutional environments;
- understand technological, digitalization, environmental, decarbonization, circularity trends and challenges and their impact on operations and global supply chains
- Topic 1. Introduction to the course structure, content and assessment.Introduction to operations management and logistics. Basic concepts. The scope of operations. Evolution of operations management. Operations strategy. Input-process-output view. Order qualifiers and winners.
- Topic 2. Capacity planning.Defining and Measuring capacity. Insourcing and outsourcing. Developing capacity strategies. Process selection and facility layout. Process strategy. Designing product and process layouts.
- Topic 3. Aggregate planning and master scheduling.Techniques for aggregate planning. Aggregate planning in services. The master scheduling process.
- Topic 4. Management of quality and quality control.Quality tools. Inspection and statistical process control.
- Topic 5. Process improvement.Six Sigma, JIT and lean operations and logistics. Lean tools and services.
- Topic 6. Managing a globalized supply chain network.Global business risks. COVID-19 Managing supply chain risk and disruption 2020. Globalization of the Russian companies – trends and challenges
- Topic 7. The globalization of sourcing, manufacturing, distributing, selling and servicing.China business trends. China as a “global factory” - world class manufacturing in China
- Topic 8. Digitalization and its impact on the supply chain.
- Topic 9. Technology management in operations management.Impact of new technologies on the structure of the international supply chain.
- Topic 10. Development of business process and models on transformation toward circular supply chain
- Interim assessment (3 module)0.3 * exam + 0.2 * group case presentation + 0.2 * group home assignment + 0.3 * individual tests
- Gupta, S., & Starr, M. K. (2014). Production and Operations Management Systems. Boca Raton: CRC Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1728738
- Wolfgang Lehmacher. (2017). The Global Supply Chain : How Technology and Circular Thinking Transform Our Future. Springer.
- Huei-Ting Tsai, & Eisingerich, A. B. (2010). Internationalization Strategies of Emerging Markets Firms. California Management Review, 53(1), 114–135. https://doi.org/10.1525/cmr.2010.53.1.114