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Resistance tp organizational cnahge and ways to overcome it

Student: Sheronova Natal`ya

Supervisor: Elena E. Voylokova

Faculty: Faculty of Management (Nizhny Novgorod)

Educational Programme: Bachelor

Year of Graduation: 2014

<p>&nbsp;</p><p>This paper is devoted to cover most essential questions concerning to the sphere of the staff resistance to organizational changes and methods to overcome it.</p><p>The overall goal of this proposal will be to attempt to explore the approaches to the methods to overcome resistance that various scholars have advocated. Consequently, object of the present study: the resistance to change within the organization; subject: the methods of overcoming resistance to organizational changes in modern companies.</p><p>The present project is supposed to solve a number of tasks. The main aim is to study the methods to overcome resistance to organizational change among personnel in modern organizations. To achieve the aim, a number of objectives should be reached:</p><p>1) carrying out theoretical analysis of the problem of resistance to organizational change: the its causes and methods to overcome;</p><p>2) developing a research tool (questionnaire) to analyze the problem of resistance to organizational change;</p><p>3) analyzing results of empirical study of the causes of resistance to organizational change and methods to overcome it in modern organizations.</p><p>&nbsp;Accordingly, different approaches to the definition of the term were developed (Ijaz &amp; Vitalis, 2011). Therefore, it can be suggested that resistance to change is a complex phenomenon that includes both psychological mechanisms, conditionality, and behavioral symptoms (Mkrtychan &amp; Voylokova, 2013).</p><p>The study is based on systematic approach to understanding of resistance. It involves three main levels of analysis: individual, group, organizational. Techniques employed in this paper are such methods as theoretical analysis of the literature on the topic of research and interpretation of the semi-structured interview with reliance on a questionnaire. In the framework of the study 30 HR- managers and 336 line managers of Nizhny Novgorod companies were interviewed. Practical implications of this study are that the results can be used by HR-managers of the companies, as well as personnel departments, line managers and other stakeholders to overcome the resistance of staff organizational change. Eventually, the results were subjected to statistical analysis using the program SPSS 13.0 &nbsp;and 21.0 for Windows. Primary outcomes data are presented in papers written within the research project Mkrtychan &amp; Voylokova, 2013).</p><p>The basis of the present study is provided by a large body of literature on the resistance, causes of it and ways to overcome it. As mentioned above, there are several approaches to the description of the reasons for resistance. These approaches have been scrutinized in the framework of the research project supported by the program &quot;Science Foundation HSE&quot;, grant number 13 - 05 - 0030 &quot;Resistance to organizational change and how to overcome it in the activities of HR - manager.&quot; Within the scope of this project the following three-level classification of the causes of resistance was developed and tested. It includes three main level of analysis: individual, group, organizational.</p><p>In terms of the systematic approach to the causes of resistance, the methods used to overcome it leaders were also divided into three levels (Mkrtychan &amp; Voylokova, 2013):</p><p>1) individual: psychological help and support, special vocational training in new competencies, skills training healthy lifestyle and coping techniques;</p><p>2) group: group discussion and debate, motivational training, rotation of units and commands;</p><p>3) organizational: redesigning the company&#39;s structure, the transformation of the organizational culture, explanation to employees relevance of organizational change, involving employees in decision-making, improving organizational communication, control and compulsion to innovate.</p><p>Next, it will be reported about the results. Here it is worth mentioning two pieces of information:</p><ul><li>To overcome resistance to change linear and HR-managers often use the following methods: clarification employees relevance of organizational changes and a panel discussion and debate.</li><li>The closest relationship (at p &le; 0,01) causes and methods of overcoming resistance was found between fear and learning skills of a healthy lifestyle, group norms and redesigning the structure and the structure of psychological help and support.</li></ul><p>As for future research in this area, it would be interesting to study possible methods of communication with such parameters as size, type of company, and type of ongoing changes and others.</p>

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