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The Available Social Care: Does the Service Provided Suit to Charity Children Needs?

Student: Ekaterina Orlova

Supervisor: Olga Savinskaya

Faculty: Faculty of Sociology

Educational Programme: Bachelor

Year of Graduation: 2014

AnnotationThe given diploma paper “The available Social Care: Does the Service Provided Suit to the Charity Children Needs” is devoted to the matching between social care - institutions support and charity-children needs. The author dwells on former experience in appraisement social work effectiveness and elaborates the efficient number of criteria to measure the mediator’s performance. The author states that the problem of an assessment of service quality is not conceptualized. This research aims at adopting previously outsourced combined methods to the case of Moscow social houses activities. The work provides the practice recommendations on how to implement this knowledge to the children attitudes measuring.The ultimate aim of the study – evaluate the match between social workers support and real charity-children needs with a focus on so called institutions (referred to “mediators), which act as a mediator between family and other social care organizations. Quantitative research of effectiveness was based on sample of 90 respondents, the former charity-children in Moscow region.The qualitative data from questionnaire has been carried out mainly through binomial logistic regression, factor and dispersion analysis.Much attention is given to the hierarchy of recipients’ needs, emphasizing the psychological support, education, love and understanding and self-actualization importance.The readers’ attention is also drawn to the children’s socialization and attitudes to the mediator. The study has revealed ambivalent impressions, like happiness and sadness, concernment and calm.The research has shown that the overwhelming majority of children in charity houses give a high rating to the services quality, regardless of reasons for staying in the social welfare institute. According to beneficiaries, they got all necessary multilateral aid, which suits to their needs.This project is an attempt to advance understanding of social work appraisal system. Contribution, if any, to the debate will consist largely in examining methods to evaluate social support, expressed in charity house interventionPractically the results of the current research are supposed to broaden understanding of the charity house service efficiency measuring and methods elaborated to carry out performance appraisal.

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