The Improvement of the Staff Motivation System in the Commercial Department of the «NHL» Group of Companies

Student: Kopyrina Yuliya

Supervisor: Elena E. Voylokova

Faculty: Faculty of Management (Nizhny Novgorod)

Educational Programme: Management (Bachelor)

Year of Graduation: 2016

The final qualifying work is focused on the topic of professional motivation and has a practice orientation. Its aim is to develop a new system of material stimulus of employees of a commercial department of the group of companies "NHL". The practical part of the work has a particular value for the company, as the research is realized according to the requirements and expectations of its management. In order to examine the current program of stimulation and professional motivation of personnel the author chose methods of analysis of regulatory documents, a semi-structured interview with an employee of hr-department and a questionnaire of employees basing on “Motivational profile” by Sh.Richi and Paul Martin. Due to the results of the study shortcomings of the current system are identified. On this base, we developed a system of motivation, orienting employees engaged in sales, to respect the regulations of organization, to carry out the prescribed metrics, to maintain the company's reputation at the high level.

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