Optimization of Small Business Management in the Service Sector

Student: Bukov Sergey

Faculty: HSE Tikhonov Moscow Institute of Electronics and Mathematics (MIEM HSE)

Educational Programme: Information Systems and Technology (Bachelor)

Final Grade: 8

Year of Graduation: 2016

The main problem of creating small business is that not everyone know how properly and efficiently the organization should be developed. There are a lot of aspects that should be considered. The main aim of my research is to find optimal number of staff who must be connected with waiting lines and profit. It is the huge problem in companies where you could face with waiting lines. It is not an easy task to find resolution for some company. There are few ways around this situation. In this project, on the basis of the balance sheet, calculated and grouped performance indicators evaluation, analyzed the difference between the figures of 2013 and 2014, to find the main problem in the company. For the analysis of enterprise, mathematical and simulation model were made.

Full text (added May 27, 2016)

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