Study of Management by Engagement Implementation Experience in Russian and Global Companies Operating in Russia

Multitude of studies were conducted and proved the positive influence of employee engagement on job performance and other outcomes both at the organizational and at personal level. Employee engagement is argued to be positively correlated with organization’s profitability, productivity, customer services and customer satisfaction as well as with employee retention. The purpose of this study is to explore engagement management implementation experiences in Russian and global companies operating in Russia, examine the availability of various job resources regarded to as drivers or antecedents of employee engagement. Overall, there is a lack of research on management by engagement particularly in Russia, so it will be practically useful for managers and even academicians to look at the experiences of engagement management in Russian organizations as well as Russian subsidiaries of global companies from within. Moreover, in the study we will try to investigate the variations in engagement management experiences between Russian companies and global companies in Russia as we assume that HR practices in global companies are more developed and focused on engagement that in Russian firms as some of practices might be adopted from the foreign parent company or subsidiaries. So the study aims to answer the following research questions: • Which job resources are provided in Russian and global companies operating in Russia that drive employee engagement? • What are the problem areas of management by engagement implementation in Russian and global companies operating in Russia? • Is there any difference in management by engagement implementation experience in Russian companies and in global firms operating in Russia? If so, which aspects of engagement management reflect this discrepancy?