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Future Prospects of CRM and IOT Integration in Manufacturing: Case of Russia

Student: Kinder Mariia

Supervisor: Konstantin Vishnevskiy

Faculty: Institute for Statistical Studies and Economics of Knowledge

Educational Programme: Science, Technology and Innovation Management and Policy (Master)

Year of Graduation: 2017

The work is devoted to trends in the modern technology market. The paper gives a description of the current state of the global economy within the framework of Industry 4.0, trend of servitization and global digital transformation. The work will be of interest to specialists in the field of science and technology, as well as for all those interested in contemporary trends in innovation.

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