Development of the KPI System on the Example of federal State Budgetary Institution “Mordovia State Nature Reserve Named after Peter Smidovich”

Student: Starodubova Ekaterina

Faculty: Faculty of Management (Nizhny Novgorod)

Educational Programme: Management (Bachelor)

Year of Graduation: 2017

Nowadays non-profit organizations experience the need to improve their performance in order to gain a competitive advantage in struggle for a funding. This paper presents a case study that illustrates a process of development of the balanced scorecard – the new performance measurement system recently adapted for non-profit organizations - by the example of a nature reserve institution. The results present a fully developed balanced scorecard for a Russian state nature reserve. This paper may be particularly useful for the similar institutions with no performance measurement background and relevant for comparative analysis as one of the examples of balanced scorecard application in Russian not-profit organization.

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