Emotional Burnout Syndrome in Organizational Systems (in the Context of Recruitment Department)

This work is a scientific study of recruiter’s emotional burnout in an organization. This study takes into account work experience in the department, as well as the personal characteristics of employees. Diagnostics of emotional burnout, which was used in the study, is based on the simultaneous application of two techniques - a questionnaire for emotional burnout of MBI, as well as measurements of heart rate variability with the help of a special device. This approach helps to obtain more accurate results, which is associated with the complexity of diagnosing the syndrome of emotional burnout and the need for timely correction. Despite the fact that the emotional burnout syndrome has been explored since the 1970s, there is still a problem of finding tools that can be used to diagnose it in time. Current methods of assessment do not correspond to the conditions of the present, in which processes and changes occur very quickly, including in organizations. Therefore, with the help of this work, we are trying to introduce a new way with which we can quickly monitor and prevent emotional burnout in organizations. The practical importance of this study lies in the possibility of using its results for diagnosis, as well as the prevention and correction of the syndrome of emotional burnout in the staff recruiting specialists and finding individual differences in coping strategies with stress and emotional burnout.