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Optimization of Ticket Distribution Business Process Based on Blockchain Technology

Student: Bogacheva Yuliya

Supervisor: Nikolay Kazantsev

Faculty: Graduate School of Business

Educational Programme: Business Informatics (Master)

Year of Graduation: 2017

Electronic tickets are an important category of e-commerce. E-ticket market only for sports and music events and for cinemas was estimated at $21 billion in 2015. The market volume is expected to grow up to $51 billion by 2021. But the companies' revenues in this area could be higher. The process of selling tickets is not transparent, there are scammers and intermediaries on the market. Vendors and consumers incur huge monetary losses, and the process of ticket distribution is not optimal. This led to the study of such a question: "How to optimize the process of ticket sales?". In this paper, the question of optimizing the process of ticket sales using blockchain technology is being investigated. Keywords: blockchain, ethereum, smart contract, e-tickets, e-commerce.

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