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Improvement of Company's Business Processes via Process Modeling of its Logistic System

Student: Poliakova Ekaterina

Supervisor: Vladimir E. Novikov

Faculty: Graduate School of Business

Educational Programme: Logistics and Supply Chain Management (Bachelor)

Year of Graduation: 2017

The theme of graduation project is «Improvement of Company's Business Processes via Process Modeling of its Logistic System». The object of the study is logistics processes in the company. The subject of the study is improvement of logistics processes of research and production company using process modeling of its logistic system. The study consists of 171 pages, includes 8 tables, 70 pictures, 3 applications and 26 literature sources. Key words: business-process modeling, the process approach, processes reorganization. The graduation work includes introduction, 3 chapters and conclusion. Introduction presuppose defining timeliness of the topic, setting the goal of writing of that project, finding the object and the subject of the study. Also there are tasks determined that should be resolved to achieve the goal set. The first chapter includes general description of the company chosen, the analysis of its market position and analysis of its logistics processes. Also here organizational structure of administration is considered. SWOT and PEST analysis were undertaken. The second chapter includes theoretical aspects of the process approach implementation in companies. Here thorough review of tools and methods of business process modeling is given. The model of company’s logistics processes «as is» is created. The third chapter includes possible ways of logistics business processes improvement in order to resolve the problems stated. The system of optimization decisions is created and effectiveness and efficiency of these decisions is estimated. The conclusion considers the general summary of different optimization suggestions outcomes. There is the importance of business process modeling stressed in terms of process approach implementation.

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