The Improvement of Customer Service of the Wholesale-Retail Company

Student: Bakanov Andrey

Educational Programme: Logistics and Supply Chain Management (Bachelor)

Year of Graduation: 2017

The total amount of pages is 63 The amount of pictures - 13, the amount of tables - 13 In 1 part of the work the sphere of wholesale is presented, the main features about the company and In 2 part of the work the theoretical aspects of improving of client service are presented In 3 part of the work the economicall efficiency of imporovements and the list of improvements are presented

Student Theses at HSE must be completed in accordance with the University Rules and regulations specified by each educational programme.

Summaries of all theses must be published and made freely available on the HSE website.

The full text of a thesis can be published in open access on the HSE website only if the authoring student (copyright holder) agrees, or, if the thesis was written by a team of students, if all the co-authors (copyright holders) agree. After a thesis is published on the HSE website, it obtains the status of an online publication.

Student theses are objects of copyright and their use is subject to limitations in accordance with the Russian Federation’s law on intellectual property.

In the event that a thesis is quoted or otherwise used, reference to the author’s name and the source of quotation is required.

Search all student theses