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Specific Features of Implementation of Particular Tools for Operational Excellence in Healthcare Providers

ФИО студента: Berezovskiy Artyom

Руководитель: Mikhail Yugay

Кампус/факультет: Faculty of Social Sciences

Программа: Health Care Administration and Economics (Master)

Год защиты: 2018

The purpose of the work is to study the practical and theoretical component of the use of instruments of operational excellence in medical organizations. The work consists of the introduction of three chapters, conclusion, list of sources and literature, and applications. The first Chapter describes the theoretical aspects of the concept of operational excellence in health care. The second Chapter analyzes the experience of the main tools of operational excellence in medical institutions abroad. In the third Chapter, a study of the use of instruments of operational excellence for the transformation of processes in the diagnostic room of a multi-disciplinary hospital.

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