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Methods of Virtual Team Management

Student: Anatoliy Kim

Supervisor: Tatiana Yakushkina

Faculty: Graduate School of Business

Educational Programme: Business Informatics (Master)

Year of Graduation: 2019

This work is devoted to the study of virtual team management methods. To achieve the goal of the work, the following tasks were set: To become familiar with the definition of the virtual team and their problems. To study existing virtual team management techniques To make a review of management tools in the project team To study the technologies of Virtual and Augmented Reality, to get acquainted with the principles of work and main trends To build AS-IS and TO-BE models based on the literature review and analysis of the Virtual and Augmented Reality technology. The work consists of three main parts: The first chapter presents a literature review on the concept of “Virtual Team” and how it is defined, the main problems that virtual teams face, the study of existing project management methods, and also a brief overview of the tools used in project management.The second chapter analyzes the technology of virtual and augmented reality, its principles of operation and its current trends. The third chapter is an analysis of the existing project team of IT-company, an analysis of the project activity of the team was carried out and the main problems that the team faces were identified. To do this, its organizational structures were studied, the main business processes and management tools for this team (AS-IS) were defined. The processes in the project team were also optimized by introducing VR technology into the project and a building of TO-BE models. The result of this work are recommendations for identifying processes that can be optimized using the technology of virtual and augmented reality.

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