• A
  • A
  • A
  • ABC
  • ABC
  • ABC
  • А
  • А
  • А
  • А
  • А
Regular version of the site
  • HSE University
  • Student Theses
  • The Choice of Conflict Resolution Strategy in the University Environment: the Role of Social Norms, In-group Identity and Aggression

Student
Title
Supervisor
Faculty
Educational Programme
Final Grade
Year of Graduation
Olga Garifullina
The Choice of Conflict Resolution Strategy in the University Environment: the Role of Social Norms, In-group Identity and Aggression
Applied Social Psychology
(Master’s programme)
2019
The paper covers the issue of conflicts based on the violation of social norms in the university environment. We assume that the importance of the norm and the frequency of occurrence of conflict determine the choice of conflict resolution strategy. We claim that such factors as in-group identity and personal aggression predict the choice of the strategy. We conducted a mixed-method research with interviews on the first step that helped us formulate the list of norms that exist. The norms are distributive justice, reciprocity and conformity. On quantitative step we conducted an online survey. SEM defined the universal effects for 5 conflict situations. Aggression predefines the perceived frequency of the occurrence of the conflict situation and the choice of competing strategy; in-group identity leads to lower perceived frequency of the conflict. Personal importance determines higher competing and lower avoiding, while perceived frequency is positively associated with avoiding.

Student Theses at HSE must be completed in accordance with the University Rules and regulations specified by each educational programme.

Summaries of all theses must be published and made freely available on the HSE website.

The full text of a thesis can be published in open access on the HSE website only if the authoring student (copyright holder) agrees, or, if the thesis was written by a team of students, if all the co-authors (copyright holders) agree. After a thesis is published on the HSE website, it obtains the status of an online publication.

Student theses are objects of copyright and their use is subject to limitations in accordance with the Russian Federation’s law on intellectual property.

In the event that a thesis is quoted or otherwise used, reference to the author’s name and the source of quotation is required.

Search all student theses