Subjective Meanings and Practices of Patients using Medical Online Consultations in the Context of Telemedicine Institutionalization

Student: Lapik Olga

Educational Programme: Sociology of Public Sphere and Social Communications (Master)

Year of Graduation: 2019

The master's thesis focuses on the study of the subjective meanings and practices of treating patients to medical online consultations in the context of the institutionalization of Russian telemedicine and the development of consumerism trends. Based on a series of semi-structured interviews with patients, a content analysis of search queries and a secondary analysis of sample studies, the motives and causes, benefits and risks of accessing medical online consultations are revealed, and strategies and practices of doctors and patients interaction are determined. This study contributes to the discussion about restructuring doctor-patient relationships in the context of consumerism challenges in the health care system.

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