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Technology of Professional Competence Assessment of the Sales Department Specialists of the Company «ORGKHIM»

Student: Boltunova Anastasia

Supervisor: Svetlana Y. Savinova

Faculty: Faculty of Management (Nizhny Novgorod)

Educational Programme: Management (Master)

Year of Graduation: 2019

Currently, many Russian companies face problems related to the reform of social and labor relations. In personnel management, there is a large distance between managers and ordinary employees. In order to solve these problems, Russian companies need to review personnel management mechanisms. It is a change in the approach to personnel, as a key asset of the company, the introduction of new, non-traditional technologies will help it reach a new level of functioning. Among personnel assessment methods used by HR departments, the assessment center is in the lead. Therefore, in this paper, we raised the problem of the appropriateness and benefits of using this method in comparison with others, and also, at the request of ORGHIM, we developed an assessment center program for sales staff. Practical significance: the developed assessment center program will be implemented in the second quarter of this year at the request of the head of the sales office. This method of evaluating existing staff will be included in the rules for evaluating employees of the entire biochemical holding, so that this method can be applied not only within the Management Company (MC BHH ORGHIM), but also at the production sites of the enterprise. In the introduction, the goals and objectives of the research are set, its relevance is proved, the object and subject of research are determined. The first chapter, the theoretical part of the work, includes the study and synthesis of domestic and foreign literature devoted to modern technologies for personnel assessment and the assessment center in particular, which is used by companies to evaluate internal employees. The second chapter is devoted to the development of the competence model of the sales department staff of the holding company in question, as well as the development of an assessment center program. In conclusion, a general assessment of the work done is given, and theoretical and practical conclusions are given.

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