New Challenges in Professional Culture: Emotion Management of Graduate Recruiters (the Case of Moscow Organizations)

Graduate recruitment is one of the new routs of recruitment, which began to develop actively in recent years. The job of graduate recruiters is to search and select students and graduates for positions of interns or junior specialists. The lack of experience and practical skills of such candidates changes the mechanisms and methods that underlie assessment and selection. In addition, recruitment involves a large number of interactions with people both within the company and outside it (mainly with candidates), which requires recruiter to maintain a positive image of the company as its representative, including compliance with certain emotional norms. However, the role of emotions in these processes and the perception of emotional norms by recruiters remain unclear. The mechanisms of regulating the observance of emotional norms and the need to control emotions in this type of activity remain obscure. The aim of this work is to determine the role of the use of emotion management in the professional activities of graduate recruiters. The study will examine the main theoretical approaches and concepts in the sociology of professions and the sociology of emotions, existing research on recruitment, as well as empirical data in the form of nine in-depth semi-structured interviews with graduate recruiters. In the course of data analysis, we will pay attention to the role of emotions in making decisions about candidates and in professional communication with different people, highlight the features of working with young people as candidates for a position and consider the experience and norms of emotions management in graduate recruitment.