The Impact of Artificial Intelligence on HR Business Processes in Russian Companies

The impact of artificial intelligence on people's lives in the last two decades is constantly growing and is expected to become even more global in the near future. Artificial intelligence has become a useful tool in improving companies’ productivity in various spheres. The same impact is seen in companies’ business processes and in HR sphere in particular. The goal of the study is to extract the correlation between opinions of HR experts and employees about automation of the hiring processes. The results can be useful for companies, which are going to implement artificial intelligence in HR business processes to clarify the stages from which the implementation can be started with the smallest resistance from the society. Moreover, it can be useful for employees to be ready for changes which will inevitably happen. Considering the methodology, the authors will conduct 15 in-depth interviews with HR experts. The interviews are needed to find out the main stages of HR business processes in different companies. After the interviews, the survey will be offered to HR experts. At the same time, the authors will provide the same survey to the group of people, who are in search of work. The surveys are needed to evaluate the readiness of employees to be assessed by artificial intelligence technologies and the readiness of HR experts to give some stages of hiring to artificial intelligence. The authors found that HR experts are more likely to accept the automation. Moreover, the authors identified the main stages of hiring process in companies, ranked them from the smallest to the highest resistance to the introduction of artificial intelligence from the society, and determined the attitude of HR experts and potential employees to the use of artificial intelligence technologies in HR business processes.