Improvement of the Replenishment Process in the E-Commerce Company (on the Example Kupishuz Inc)

In recent years, there has been a positive trend in the rapid development of e-commerce worldwide. In the digital field, consumers are becoming increasingly demanding. Customers prefer to choose online retail for convenience, as this service will provide home delivery at the specified place and time. Fashion e-commerce is a complex industry with unique characteristics compared to other retail sectors, where there are more uncertainties such as market needs, fashion changes and seasonality, which complicates the management of the clothing supply chain, especially inventory management, and the timely completion of an order for replenishment of stocks of insurance stock. Unlike retail, e-commerce in warehouse units becomes transparent to the buyer, showing product availability before significant purchasing efforts are made, which directly affects customer retention and leads to monetary consequences due to lost sales. One of the most popular tools for solving this problem is inventory management. The goal of the final qualification work is to improve the inventory management process by developing an analytical solution and inventory planning tool. The content of the final qualification work is an introduction, three chapters, a conclusion and a bibliography (28 items). The main text of the work is presented on 61 pages, including 27 figures and 12 tables. The introduction is a general characteristic of the research presented in the work, which includes the justification of the relevance of the chosen topic, the stated goals and objectives of the work, a description of the object and subject of the study, the scientific novelty and practical significance of the final qualifying work are determined. The first chapter analyzes the company’s activities, financial and economic indicators and the logistics system of the Kupishuz LLC company. The reasons for the need to change the inventory management process are identified. The second chapter reviews existing methods and approaches for inventory management in retail clothing chains, identifies the parameters and criteria necessary for developing an algorithm for improving the inventory management process in a company, and presents an algorithm for implementing the inventory management process. The third chapter presents the results of using the proposed solution, shows the economic effect of the implementation and the impact on the effectiveness of the company. In conclusion, the main conclusions of the study and the results that were achieved during the final qualifying work are described.