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Logistics Processes Simulation Modeling in Digitalization Context

Student: Lyudmila Antipina

Supervisor: Darya Bazhina

Faculty: St.Petersburg School of Economics and Management

Educational Programme: Logistics and Supply Chain Management (Bachelor)

Year of Graduation: 2021

The paper is aimed at identifying the possibilities and limitations of using a simulation model as a tool to support decision-making for the problem of operational planning of the order fulfillment. In this paper, the specifics of Internet retail and changes in the e-grocery market are studied, which lead to the justification of the actualization of operational planning tasks. The method used in the paper is a hybrid method of simulation. The result is a simulation model that can be used as a decision-making support tool for operational planning tasks. Validation and verification procedures were carried out in order to concern whether the model and the results are correct. The simulation model allows to determine the suboptimal amount of required labor and material resources to meet the daily demand.

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