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Improving Human Resources Management: Experience of Pharmaceutical and Pharmacy companies

Student: Grigoreva Tatyana

Supervisor: Elena A. Tarasenko

Faculty: Faculty of Social Sciences

Educational Programme: Health Care Administration and Economics (Master)

Year of Graduation: 2021

This final qualifying work on improving human resource management in pharmaceutical companies and pharmacy chains, consists of three chapters. The first chapter includes theoretical aspects of management thought and experience in the application of management practices in developing countries. The second chapter contains the author's sociological research using the method of expert interviews with 14 respondents (head of a pharmacy - 7 people, regional manager - 6 people and one territorial manager) and a quantitative method of analysis by questioning employees of the pharmaceutical industry of the Russian Federation, 142 people were interviewed on working conditions. The third chapter proposes methods for improving human resource management in pharmaceutical companies and pharmacy chains in order to eliminate the identified problems.

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