Communication Management in Distributed Agile-teams

An agile approach to project management relies heavily on close and continuous communication, which becomes a problem when project teams work remotely. This paper aims to investigate the bottlenecks in the use of agile methodologies in distributed IT teams in terms of communication efficiency. The purpose of the work is to prepare a set of modifications to the existing agile methodologies, as well as recommendations for their implementation. It is expected that these modifications will allow adapting the stated agile approaches to remote activities through changes in project communication regulations. Addressing communication problems is expected to help maintain the productivity of project teams at the required level. In the study, communication effectiveness is measured on the basis of the satisfaction of project managers and project team members with the results of the projects being developed. The classic indicators of the project triangle are used to assess the results of project effectiveness: time, deadlines and content; and other indicators of project activities: team performance, quality of the final product, quality of internal and external communications. In order to achieve the goal of the work, a study was conducted based on qualitative and quantitative analyses: interviewing specialists of the Russian IT company SpacePass, as well as a questionnaire survey of 132 participants of Russian project teams.