Employees who are too focused on sales targets can ignore customer needs. Meanwhile, customer focus is emerging as a key trend in business management. Ksenia Klepneva, postgraduate student of the HSE School of Business Administration, examined factors contributing to customer focus in companies operating in developed and developing economies.
Monday, September 21
International Conference on Applied Research in Economics
Format subject to change. Follow updates on the conference website
International Fall School 'Education and Development'
Deadline for requests: July 10