Low prices, cheap delivery and positive purchaser reviews are all factors that make e-shops attractive to Russian shoppers. In order to compete more effectively for customers with offline stores, online retailers need to decrease their margins say Associate Professor at the Faculty of Management Elena Panteleeva and researcher with the Client Satisfaction and Loyalty Research and Study Group at HSE, Flora Shamiryan, in their report ‘The influence of consumer experience among online shop clients on their satisfaction and loyalty.’
Russia’s urban residents can be split into four groups, depending on their relationship with the city, what they expect from it, values, and lifestyle. Three groups prefer to lead a settled or sedentary lifestyle, as they are either content with their place of residence, or passive. The fourth category is mobile, and always ready to move. By taking each group’s values into account, cities can be made more comfortable for all residents, research by a study group at the HSE’s Graduate School of Urban Studies and Planning says.
The Russian labour market is very mobile. People change jobs often, exiting the labour market only to enter it again. Those who are temporarily out of work do not manage to become officially unemployed since such a move would make no economic sense. Around a third of all unemployed Russians are outside of the governmental and statistical realm, according to the Director of HSE’s Centre for Labour Market Studies, Vladimir Gimpelson, and a Junior Research Fellow in the Centre, Anna Sharunina.
Employee engagement is essential to company performance. Mid-level managers tend to be the most engaged type of employees, according to a study by Veronica Kabalina and Ludmila Cheglakova of the HSE's Faculty of Management.
Mortality among people aged over 60 due to injuries, poisonings, road accidents, murders, falls, and other external causes remains high in Russia. At the same time, the elderly commit less suicides and less frequently die in road accidents, concluded Inna Danilova, postgraduate student at the HSE Institute of Demography, in her article ‘Old-age mortality from external causes of death in Russia’.
In the year that marks the 70th anniversary of victory in the Second World War, we talk to Kristy Ironside, who received her BA and MA from the University of Toronto before going on to complete her PhD at the University of Chicago, and who is currently researching life in the Soviet Union in the post-war years. Kristy Ironside’s work examines what the War meant to ordinary people, how their lives changed — and how Soviet society coped with the aftermath.
It is becoming more and more common for employers to hire workers under fixed-term contracts. This allows companies to save money and more easily adapt to the changing conditions of the market. Flexible employment regulations do not, however, foster growth in productivity or an adequate reallocation of resources on the labour market, the Deputy Head of HSE’s Laboratory for Labour Market Studies, Larisa Smirrnykh, posits.
On 12 January, Chares Demetriou presented his book The Dynamics of Radicalization: A Relational and Comparative Perspective at a seminar of the Laboratory for Economic-Sociological Research. His main research interests are in issues of legitimacy and political violence, social movements and nationalism. In his lecture, Demetriou presented new ways of analysing the radicalisation of political groups.