Ekaterina Ivleva
- Visiting Lecturer:Graduate School of Business / Department of Business Informatics
- Ekaterina Ivleva has been at HSE University since 2024.
Continuing education / Professional retraining / Internships / Study abroad experience
ITIL 4 Strategic leader
ITIL 4 Managing Professional
Courses (2023/2024)
- IT Service Management (Bachelor’s programme; Graduate School of Business; 4 year, 3 module)Rus
- Past Courses
Employment history
2008 - present, Naumen, Head of process implementation group, management consultant
Expert in the implementation of ITSM processes and systems in the largest Russian and international companies
20 years of experience in organizing operational and project activities
More than 20 projects have been implemented as a project manager (Deposit Insurance Agency State Corporation, CIT of the Krasnoyarsk Territory, Ministry of Information Technologies and Communications of the Khabarovsk Territory)
As a consultant, more than 50 projects have been implemented in Russia (Transneftenergo, SO UES JSC, Rosenergoatom, Volkswagen Group Rus, Polyus PJSC, Svyaz-Bank, Russian Post, etc.)
Active member of the product team of the Russian Service Desk system "Naumen Service Desk Pro"
Author of a number of articles on IT service management and project management