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Regular version of the site
Language Proficiency
English
Contacts
Phone:
7(495) 772-9590
Timetable
Supervisor
E. Zaramenskikh
Printable version

 

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Ekaterina Ivleva

  • Ekaterina Ivleva has been at HSE University since 2024.

Education

2006

Degree
Moscow State Open University

Continuing education / Professional retraining / Internships / Study abroad experience

ITIL 4 Strategic leader

ITIL 4 Managing Professional

Courses (2023/2024)

Courses (2022/2023)

IT Service Management (Bachelor’s programme; Graduate School of Business; 4 year, 3 module)Rus

Employment history

2008 - present, Naumen, Head of process implementation group, management consultant

Expert in the implementation of ITSM processes and systems in the largest Russian and international companies

20 years of experience in organizing operational and project activities

More than 20 projects have been implemented as a project manager (Deposit Insurance Agency State Corporation, CIT of the Krasnoyarsk Territory, Ministry of Information Technologies and Communications of the Khabarovsk Territory)

As a consultant, more than 50 projects have been implemented in Russia (Transneftenergo, SO UES JSC, Rosenergoatom, Volkswagen Group Rus, Polyus PJSC, Svyaz-Bank, Russian Post, etc.)

Active member of the product team of the Russian Service Desk system "Naumen Service Desk Pro"

Author of a number of articles on IT service management and project management

Timetable for today

Full timetable