New International Publication by HSE School of Business and Public Administration
A chapter entitled ‘Tourism Companies Values Profiles: The Case of Russian Tour Operator’ on human resources management in tourism by lecturers of HSE School of Business and Public Administration was included in the book ‘Opportunities and Challenges for Tourism and Hospitality in the BRIC Nations’, published by IGI Global Publishing in early 2017.
Veronica Kabalina, Head of the Department of Human Resources Management, Kira Reshetnikova, Deputy Head of the School of Business Administration, and Marina Predvoditeleva, Associate Porfessor at the Department of General and Strategic Management, spoke about the publication, and the cooperation between Department of Human Resources Management and the Master's Programme in Experience Economy: Hospitality and Tourism Management.
'Tourism Company's Values Profiles: The Case of a Russian Tour Operator’, written by me, Kira Reshetnikova and Marina Predvoditeleva is a result of our joint study, it is a product of the collaboration between our department and the Master's Programme in Experience Economy: Hospitality and Tourism Management. Unfortunately, in Russia, HR management in hospitality and tourism is not as developed as in some other countries. The results of the study published in the book depict the values profile of a tour company and reveal significant differences in the value orientations of managers and employees.'
'Hospitality and tourism industry is not a popular area of research for Russian scholars, in contrast to their international colleagues. We are trying to change this situation at HSE. The section on management in hospitality and tourism is a regular event at the ‘Contemporary Problems in Management: Exploring the Boundaries’ conference, organized annually by the School of Business Administration. The school lecturers also carry out interdisciplinary research on this topic.'
'It’s obvious that in sectors like hospitality and tourism, theory and practice can’t work separately, without interacting. I'm sure that since the crisis which occurred in the hospitality and tourism industry in 2014, and the following reset, we can say that the industry has experienced positive trends, and human resources management is a key issue in its development. This means that the cooperation between the Master's Programme in Experience Economy: Hospitality and Tourism Management and the Department of Human Resources Management has many promising opportunities that will lead to new interesting projects and publications.'