Maxim Filatov

Leading expert. Instrumental Analyst.

Bachelor's in Informatics
Beruni Tashkent State Technical University

Elsevier
Customer Consultant Academic / Government / Corporate sectors
May 2018 - August 2022 (4 years 4 months), Russian Federation.
The Customer Consultant is responsible for ensuring value and use of
solutions/products and for renewal revenue growth, maximising customer
retention (number of customers) at account base and understanding of
researcher needs as they use our or our competitor’s solutions.

Huawei Technologies
Senior Solution Service Sales Responsible
July 2014 - May 2018 (3 years 11 months), Russian Federation.
• Develops service solutions for various customers based on Huawei service
product portfolios, customers business model and competition environment
that addresses customer’s specific needs, and he/she must be able to
effectively communicate those solutions to customers. 
• Promotes Huawei service solutions and brand via participating in industry
shows, workshops, forums, exhibitions, and seminars in an active role as
presenter or keynote speaker. 
• Manages Huawei key customers in terms of product requirements and
business development. 
• Attends extended market and project development by customizing solution
and present Huawei value and benefits to customers. 
• Build smooth communication channels to CXO level of the key customers.

Hewlett-Packard
Technology Consultant
September 2013 - July 2014 (11 months), Russian Federation.
• Applies advanced subject matter knowledge to complex business issues,
and is regarded by others within HP as a subject matter expert. Frequently
contributes to the development of new ideas/methods. 
• Regularly exercises significant independent judgment within broadly defined
policies and practices to determine best method for accomplishing work and
achieving objectives. 
• Leads and/or provides expertise to functional project teams and may
participate in crossfunctional initiatives.
• Provides mentoring and guidance to employees at lower job levels. Acts
as an expert providing direction and guidance to process improvements
and establishing policies. Frequently represents the organization to external
customers/clients.
• Responsible for verifying and implementing the detailed technical design
solution to the problem as identified by the Project/Technical Manager.
• Often responsible for providing detailed technical design for enterprise
solutions. Is often the Principal Consultant who analyzes and develops
enterprise technology solutions.
• Regularly leads in the technical assessment and delivery of specific technical
solutions to the customer. Provides a team structure conducive to highperformance, and manages the team lifecycle stages.
• Coordinates implementation of new installations, designs, and migrations
for technology solutions in one of the following work domains: networks,
applications or platforms.
• Provides advanced technical consulting and advice to others on proposal
efforts, solution design, system management, tuning and modification of
solutions. Provides input to HP strategy moving forward.
• Collects and determines data from appropriate sources to assist in
determining customer needs and requirements.Develops customer technology
solutions using various industry products and technologies.
• Engages in technical problem solving across multiple technologies; often
needs to develop new methods to apply to the situation.

Amdocs (ex. Comverse)
Billing Deployment Engineer
July 2011 - August 2013 (2 years 2 months), Uzbekistan.
Billing Engineers contribute to the realization of software solutions by
identifying and analyzing business requirements, defining solutions based
on Comverse’s billing products, testing modules and systems, and ensuring
their acceptance into service. They participate in technical implementations to
achieve successful deliveries and provide complex systems problem handling,
troubleshooting and problems analysis for the different hardware and software
components in the system.

Huawei Technologies Co ltd
Core Network Technical Support Engineer
June 2005 - July 2011 (6 years 2 months), Uzbekistan.
Work with CDMA and GSM/GPRS/MMS/WAP networks. Strong practice
with CS and PS products and solutions, SS7 Signaling, SOSM protocol
knowledge, hardware and software Installation, all call flows knowledge,
signaling flows understanding, MS SQL Server, Worked with Oracle and
Sybase Databases, Unix OS (Solaris) . Also software version upgrading, patch
loading, configuration scripts writing, routers configuration, LAN switches
configuration and adjustment, LAN and WAN network’s building and planning,
site survey experience, engineering implementation, on-site and remote
support, acceptance testing, customer relations. IT skills . Good knowledge
and experience with WCDMA systems.
Took part in LTE projects and with equipment(UGW, USN, NodeB) and
technology. 
Wide knowledge Cisco product’s: router’s, LAN-switches, pixes.

“SkyTel ” Uzbekistan Mobile Operator
Worked at Mobile Switching Center department as OMC operator
June 2004 - May 2005 (1 year), Uzbekistan.
Responsibilities :
• Equipment configuration and adjustment. Monitoring. Troubleshooting,
solving technical problems.
• Took part in hardware and software installation of equipment. 
• Business trips to other cities for solving current problems.