Master
2020/2021
Knowledge and Information Management
Type:
Compulsory course (Management and Analytics for Business)
Area of studies:
Management
Delivered by:
Department of Management
When:
1 year, 4 module
Mode of studies:
distance learning
Master’s programme:
Management and Analytics for Business
Language:
English
ECTS credits:
3
Contact hours:
24
Course Syllabus
Abstract
The course “Knowledge and Information Management” introduces basic concepts and ideas on knowledge acquisition, creation and externalization in modern organization. The main aim of the module is to enable students to acquire a critical understanding of knowledge as a driver of organization inimitable strategic capabilities; to learn how to measure knowledge resources; to develop analytical thinking when doing investments in knowledge resources; to apply econometrics for better understanding performance effect of company knowledge. This course addresses different aspect of knowledge management: knowledge taxonomies, SECI model and its applications, knowledge driven value creation, polarity management and learning organization. The course contains three group projects. The first project is based on a particular company, the second presents research case using the database of international companies, the third one is organized as a computer simulation of managerial decisions with regard to human resources.
Learning Objectives
- Identify knowledge resources of a company and describe their specific features;
- Recognize ambiguous nature of knowledge and specify polarity strategies
- To measure knowledge resource;
- To estimate performance effect of knowledge resources using different econometric techniques;
- To justify research question in the field of Knowledge and Information Management;
- To link management decisions considering staffing, wages, training with company outcome such as productivity, unit labor cost, turnover, morale, grievances.
Expected Learning Outcomes
- Identify knowledge resources of a company and describe their specific features;
- Recognize ambiguous nature of knowledge and specify polarity strategies
- To measure knowledge resource;
- To estimate performance effect of knowledge resources using different econometric techniques;
- To justify research question in the field of Knowledge and Information Management;
- To link management decisions considering staffing, wages, training with company outcome such as productivity, unit labor cost, turnover, morale, grievances.
Course Contents
- What is knowledge and intellectual capital? Why is it important?
- How to measure knowledge?
- How to create new knowledge? Western and Eastern approach.
- What is Knowledge Management Strategy? Polarity Management
- What is Information Management?
Interim Assessment
- Interim assessment (4 module)Final assessment (20%): group report on HRManagement simulation Intermediate assessment (80%): Project “Intellectual capital of a company: role, measurement, management” (40%) Research case (30%) Class activities (10%), including case studies, teamwork results, assignments, presentations.
Bibliography
Recommended Core Bibliography
- Argote, L. (2012). Organizational Learning : Creating, Retaining and Transferring Knowledge. Heidelberg: Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=528244
Recommended Additional Bibliography
- Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99. https://doi.org/10.1177/014920639101700108