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Regular version of the site
Master 2020/2021

System Analysis and Organization Design

Type: Compulsory course (Big Data Systems)
Area of studies: Business Informatics
When: 1 year, 1 module
Mode of studies: offline
Instructors: Zinaida Avdeeva
Master’s programme: Big Data Systems
Language: English
ECTS credits: 3

Course Syllabus

Abstract

In business, System Analysis and Design refers to the process of examining a business situation with the intent of improving it through better procedures and methods. System analysis and design relates to shaping organizations, improving performance and achieving objectives for profitability and growth. The emphasis is on systems in action, the relationships among subsystems and their contribution to meeting a common goal. Course is focused on understanding the role of system analysis for design of business situation. In the lab part of the course the students can try different organization design software tools.
Learning Objectives

Learning Objectives

  • In business, System Analysis and Design refers to the process of examining a business situation with the intent of improving it through better procedures and methods. System analysis and design relates to shaping organizations, improving performance and achieving objectives for profitability and growth. The emphasis is on systems in action, the relationships among subsystems and their contribution to meeting a common goal. Course is focused on understanding the role of system analysis for design of business situation. In the lab part of the course the students can try different organization design software tools. How to actualy design the softer aspects of organization at the same time as designing the organizational structure with the relation to business strategy and mission, environment impact, technology changes and stakeholders influences.
Expected Learning Outcomes

Expected Learning Outcomes

  • To know the methods and tools for the design of information systems that support the activities of the organization, and features of its reorganization in case of changes
  • To know the typology of information systems that support the activities of the organization; peculiarity of IS system design and development
  • To know the methods and tools of system analysis of organization for the subsequent design of organizational, functional, informational structure in terms of changes in the external (changing political, socio-economic and other conditions) and internal environment ( strategy correction, innovation, etc. ) organization
Course Contents

Course Contents

  • Overview of System Analysis and Design
    1.1. Structure, the basic goals and outcomes, competences profile of the system analyst. The main area of knowledge founding the course subjects, active theorist, methodologists and practices. 1.2. Organizational Design Fundamentals, Strategies and Technology: Five phases of the organizational design model: preparing for change, choosing to re-design, creating the high-level design and the detailed designed, handling the transition; re-viewing the design. Useful tools each phase: concept modeling of business system, communication plane, instruments for stakeholders managing, risk control, project management; the people planning. The system developments live circle.
  • The Types of Organizational Change and Transformations. Types of Systems
    2.1. Targets of Change. Forces for and Resistances to Change. The Types of Organizational Change: evolutionary, revolutionary, stability. Managing Change: Action Research. Organizational development. Impact of IT 2.2. Types of enterprise information systems supporting business-system development and function: Transaction Processing Systems / Office Automation Systems and Knowledge Work Systems / Management Information Systems / Decision Support Systems / Artificial Intelligence and Expert Systems / Group Decision Support Systems and Computer- Supported Collaborative Work Systems / Executive Support Systems. Type of the situation of business systems development
  • Business system concepts: Characteristics of a System
    Elements of business system and information system meaning for the design effectiveness system
  • System Models in strategic decision making process. Modelling and analysis of a system for a system development. Categories of Information
    4.1. Understanding and modeling organization system. Schematic Models. Flow system Models. Static system models. Dynamic System Models. Tools for Analysis and designing of an effective organization 4.2. Analysis of information requirements in the process of a system design. Using the structured, unstructured information in the strategic control circle.
  • Organizational Change: Decision Making, Knowledge Management and Innovation
    Organizational system development. Supporting of development strategy
  • Overview of an system analysis and organizational design on an example of a busines system development
Assessment Elements

Assessment Elements

  • non-blocking Activity during classes
    5 tasks
  • non-blocking Home assignments
    Group project and 2 written work
  • non-blocking Exam
    Exam format: the exam is taken orally, remotely (online) on MSTeams platform
Interim Assessment

Interim Assessment

  • Interim assessment (1 module)
    0.3 * Activity during classes + 0.3 * Exam + 0.4 * Home assignments
Bibliography

Bibliography

Recommended Core Bibliography

  • Cichocki, P., & Irwin, C. (2014). Organization Design : A Guide to Building Effective Organizations (Vol. 2nd Edition). Philadelphia, PA: Kogan Page. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=706001
  • Jones, G. R. (2013). Organizational Theory, Design, and Change: Global Edition (Vol. 7th ed). Upper Saddle River, NJ: Pearson Education. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1417956
  • Kendall, K., & Kendall, J. E. (2014). Systems Analysis and Design, Global Edition: Vol. 9th ed., Global ed. Pearson.
  • Sterman, J. (2012). Business dynamics : systems thinking and modeling for a complex world. Slovenia, Europe: Irwin. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.6D02A33C

Recommended Additional Bibliography

  • Ansoff, H. I. (2019). Implanting Strategic Management. Cham, Switzerland: Palgrave Macmillan. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1922056
  • David Loshin. (2009). Business Intelligence Solutions. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.B4441849
  • Kimiz Dalkir. (2011). Knowledge Management in Theory and Practice. The MIT Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.b.mtp.titles.0262015080