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The Development of Logistics Services as a Basis for Improving the Competitiveness of the Company

Student: Komarova Elena

Supervisor: Maria Yermolina

Faculty: Graduate School of Business

Educational Programme: Logistics and Supply Chain Management (Bachelor)

Year of Graduation: 2017

Abstract Nowadays much attention is paid to issues concerning logistics in the company. To take a leading position on the market company must provide high-quality logistics service to customers, constantly monitor changes in the queries of customers and offer new services. Without taking into account the scope of the company’s activities, the availability of quality logistics services allows us to achieve the competitiveness of the company. Graduate project on the topic "The development of logistics services as a basis for improving the competitiveness of the company" consists of analysis of company’s economic activities, the theoretical foundations study of logistics services development and practical application of measures for services improvement. The aim of this work is to analyze the logistics service provided by the company "Reis" in search of bottlenecks in the work of the company, to eliminate them to achieve competitiveness on the market and to assess the effectiveness of the proposed activities. The object of the research is logistics service in the company "Reis" Goals that are solved in this study: 1. Conducted actual organizational economic analysis of the logistics activity of the company "Reis" highlighted a number of issues. 2. On the basis of a theoretical framework the ways of solving problems through the development and quality improving of logistics services were proposed. 3. Economically justified project proposals were formed for the development of logistics service in the company. The present study is a complete, self-made qualification project, which contains proposals for the development of the company’s logistics service. Key words: logistics service, development of logistics service, evaluation of economic efficiency.

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