Measurement of the Student Satisfaction Level in Russian Universities

Student: Denisenko Grigory

Supervisor: Tatiana Semenova

Educational Programme: Evidence-based Educational Policy (Master)

Year of Graduation: 2017

In the following research methods of measuring the level of student satisfaction are being analyzed. Recent foreign and domestic studies devoted to the topic of student satisfaction are enlisted, described and analyzed. The main features of the formation of student satisfaction and the factors that have impact on it are revealed in the paper. The empirical part of the work demonstrates the application of analyzed techniques to the database, which includes data on students from 12 universities of the Russian Federation Participating in the 5-100 Program.

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