Blockchain-Based CRM System for Charitable Foundations

Charity is a good and voluntary thing, but in order to be in demand, it must be supported by modern technical solutions in order to inspire confidence in the process of donating goods to those in need. Donors want to be sure that their funds went to their intended purpose and were not used in corrupt schemes or stolen. The first and most important part of the solution to this problem is to restore order in the data that give rise to links in the chain of the process of sacrificing goods. The second is the protection of data from changes with criminal purposes. One of the ways to implement such solutions is to create a CRM system with the integration of the blockchain network, to store and protect data from unauthorized changes. In this paper, we propose a microservice architecture of such a system with the participation of an independent authorization service, a voting service, and a service for working with data from charitable foundations. Logging and monitoring infrastructure was built. As a blockchain, the network of the Hyperledger Fabric framework, which is popular in the enterprise, is used.