Essential Psychoanalytical Skills of Business Executives during Organizational Changes

This dissertation is devoted to the study of organizational changes and the skills of managers necessary for their implementation. The study presents an analysis of existing theories regarding emerging anxieties, protective mechanisms arising from the unconscious processes of the participants in the transformations. Based on the analysis of the nature of emerging alarms and defenses, suggestions are made on how to work with them. As one of the important and necessary skills of a manager in dealing with the uncertainty that accompanies any change, the negative capability has been studied. The research focuses on the practical analysis of such organizational changes as the digital transformation of the company. A separate case study examines the dynamics of the unconscious processes of participants in the digital transformation and provides suggestions for the implementation of intervention in order to successfully implement it. The study confirmed the hypothesis that it is necessary and important for company managers to understand unconscious processes and their impact on group dynamics during organizational changes and on their results in general.