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Gender Aspects of Consumer Behavior: Mobile Phone Purchase Decision Making Made by Women

Student: Tukmakova Marina

Supervisor: Natalia Kim

Faculty: Faculty of Management (Nizhny Novgorod)

Educational Programme: Bachelor

Year of Graduation: 2014

<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">Volume of final qualifying work is 65 pages that contain 14 figures and 13 tables. When writing the work was used by 44 literary source.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.6pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">Keywords:</span><span lang="EN-US"> </span><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">gender, gender aspects of consumer behavior, marketing, gender studies. <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.6pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">Analysis of studies on the topics of gender and the influence of gender on consumer behavior, showed that this topic is very important, since the process involves complex structural relationship between the consumer and the producer. Gender identity consumer has a direct impact on its consumer behavior.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">This study aimed at identifying the gender aspects of consumer behavior of women, upon purchase of the mobile phone by them, was based on data collected during the survey, as well as the results of the methodology S.Bem &quot;masculinity-femininity.&quot;<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">Objective of this research is identification of gender aspects of female consumer behavior at acceptance by women of the decision on purchase of the mobile phone.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">The object of this research is the process of making women a purchasing decision. <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">The subject of this study are female gender aspects of consumer behavior.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">For achievement of a goal, the following tasks were formulated:<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">1. To study and analyse the data obtained as a result of the previous theoretical and empirical researches in the field of philosophy, sociology, economy, history and gender psychology.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">2. To make the research program, to develop the questionnaire;<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">3. To carry out the analysis, processing and interpretation of the data obtained during research;<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">4. To offer recommendations about identification and practical application of gender aspects of female consumer behavior at making decision on purchase of the mobile phone.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">Graduate work consists of an introduction, two chapters and a conclusion. <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">Introduction devoted to the description of goals, objectives, methodology of the study, the degree of a theme and relevance of the work. <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">The first chapter is devoted to the analysis of earlier studies on the topics of gender and consumer behavior in general.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;text-indent:49.65pt;line-height:150%"><span lang="EN-US" style="font-size:14.0pt;line-height:150%;font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US">The second chapter is a practical and contains a description of the results of the study, as well as conclusions on its results. The main results of the study are: identification of women at the level of commitment to the brand in accordance with their gender identity; determine the degree of the influence of fashion on the frequency of shopping; determine the degree of influence of the aesthetic parameters of mobile phone consumer preferences female.<o:p></o:p></span></p><p><span lang="EN-US" style="font-size:14.0pt;line-height:115%;font-family:&quot;Times New Roman&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Conclusion contains the main conclusions of the study.</span></p>

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