• A
  • A
  • A
  • ABC
  • ABC
  • ABC
  • А
  • А
  • А
  • А
  • А
Regular version of the site
For visually-impairedUser profile (HSE staff only)SearchMenu

Approaches to Design of Quality Management System in School Education

ФИО студента: Kirnarskiy Arkadiy

Руководитель: Dmitry Fishbein

Кампус/факультет: Institute of Education

Программа: Education Administration (Master)

Оценка: 8

Год защиты: 2019

There is a gap between achievements of the theory in the area of quality management and ways of conducting work by the educational organizations in the area of quality of education. Global trends in quality management are creation of systems of quality management at the heart of which process approach, the distributed management through formation of the general values, uniform regulations, delegation of powers, great importance also is of formation of culture of trust and the involvement, creation of management teams by the principle of complementarity of participants. Taking into account results of a research, key attributes of the intra school quality management system (QMS) are formulated. The analysis of the importance of various attributes and risk assessment connected with their implementation failure is carried out. It is offered to use the Kano model for development of decisions on improvement of processes of the organization. For assessment of efficiency of QMS of school the "system elements-participants-involvement level" model is offered. Approach to creation of a quality management system of a lesson as the most mass and one of the most complicated processes of school is offered. The work can be used by the heads of schools seeking to construct a quality management system in the educational organization.

Full text (added January 22, 2019)

Student Theses at HSE must be completed in accordance with the University Rules and regulations specified by each educational programme.

Summaries of all theses must be published and made freely available on the HSE website.

The full text of a thesis can be published in open access on the HSE website only if the authoring student (copyright holder) agrees, or, if the thesis was written by a team of students, if all the co-authors (copyright holders) agree. After a thesis is published on the HSE website, it obtains the status of an online publication.

Student theses are objects of copyright and their use is subject to limitations in accordance with the Russian Federation’s law on intellectual property.

In the event that a thesis is quoted or otherwise used, reference to the author’s name and the source of quotation is required.

Search all student theses