Tech Guide

Finding the SET form

When does SET take place?

Students can access SET forms in their personal account on LMS three weeks before the examination period. You can view the SET timetable here.

How can I access the form through LMS?

To access your personal account in LMS, you need to follow the link http://lms.hse.ru/ and enter your corporate login and password. If you have problems logging in, refer to the instructions. After entering your login and password on the LMS main page, click on the link "Course Evaluation".

You can also click the button “SET form [For Students]” on the top of the page.

You will then need to click on the current module and fill out the form.

Technical issues in the structure of the questionnaire

The instructor of my course is not listed in my questionnaire. What should I do?

Leave feedback about the teacher in the comments section for the subject. Numerical scores do not need to be rewritten in the comments.

What if my course is not listed in my questionnaire?

Leave comments about it in the last question of the questionnaire - "Comments and suggestions regarding the organization of the learning process in general"

Technical issues when completing the questionnaire

Does the questionnaire have any system requirements?

To take the SET, we recommend that you use the latest version of the Google Chrome browser. It is best to close any parallel tabs beforehand, as this can lead to technical problems. If any difficulties arise with displaying the questionnaire, the page can be filled out in “Incognito” mode.

We recommend not spending more than two hours filling in the questionnaire. Otherwise, your encrypted authentication period may end. Nevertheless, we believe that this leaves you with enough time to answer questions and write detailed comments.

Is it possible to save your answers and fill out the questionnaire later?

No, this is not an option. To save answers, it would be necessary to tie them to a specific user. As such, this would mean a loss of anonymity.

How does the university make our answers anonymous?

The LMS system, which hosts the assessment procedure, has been developed and maintained by HSE University’s IT Office. So, programming code of the SET module initially featured instruments to ensure the anonymity of assessments. I won't go into detail about these mechanisms, but I will say that student IDs are not recorded in the database in relation to the assessment results (i.e., the database only records the assessment itself and an encrypted value (hash function) instead of student IDs). [...] In fact, we use a complex set of measures to protect the assessment database developed in line with the standards used by global payment systems (e.g., Visa, MasterCard, etc.) for databases of large banks.

Andrey Shevtsov
Former IT Director, HSE University

Technical problems in the questionnaire structure

If my SET questionnaire contains only one field for leaving a general comment on the learning process, what should I do?

First, check if the program and the training status specified in the "Rate your courses" module are relevant.

If so, it's probably okay that your profile contains only one field for general comments. This means that there is no interim or final assessment in this module for courses that can be evaluated as part of the SET. It will be enough for you to indicate your comments and send the questionnaire as it is.

If you have reason to believe that there should still be sections in the questionnaire (for example, in this module you passed an interim or final assesment in any discipline), try switching between accounts (see below how to do this). If you do not have any other accounts or there is only one field in other accounts, it means that an error was made by the study office when preparing your questionnaire for the current module. Specify your comments in the field, including a comment about the lack of required disciplines, and send the questionnaire as it is. You will be able to complete the SET in the next module.

How do I change my account to complete the SET?

To switch between accounts, you need to 1) log in to the LMS HSE platform using your corporate email; 2) hover the mouse cursor over your full name in the upper—right corner of the screen to open a menu with the option "Additional accounts" (see below); 3) click on another account and be in it. After that, you can safely go to the SET module and fill out the questionnaire.

If you see that you do not have the opportunity to access the desired entry (for example, if you unsuccessfully find an empty questionnaire in each of the available entries), try to immediately contact technical support by attaching a screenshot.

I have a unique problem

If you have a specific problem when filling in the SET form, please contact your study office, e-mail us at rating@hse.ru or сontact support. Please specify your programme, year of study and state your problem in detail.