English Language as a Language of Business Communication

2021/2022

Academic Year

ENG

Instruction in English

8

ECTS credits

Delivered at:

School of Foreign Languages

Course type:

Elective course

When:

4 year, 1, 2 module

Instructors

Martseva, Tatiana

Михеева Наталья Дмитриевна

Rodomanchenko, Aida

Sorokina, Elena

Terentieva, Irina

Course Syllabus

Abstract

Business English Course is based on the principles of the project-based approach, which is grounded in the creation of a student-developed product. This framework is aimed to foster creativity, curiosity and problem-solving skills while also upholding rigorous linguistic standards. Real-life application of the skills gained in the course will be of use both for those who are planning to embark on a career path in a company and entrepreneurs alike. Those who see their future in cross cultural communication, teaching, interpreting or translating will find the course useful and efficient. For cross cultural communication specialists, practical business skills might prove to be of great importance. For interpreters and translators, it is an opportunity to gain knowledge of a new sphere which could undoubtedly come in handy. Not only will this course provide insight into teaching Business English as an ESP course, it will also familiarize the future graduates with the financial and legal aspects of B2B interaction from the point of view of a service provider. Students will work on the projects that are relevant to their culture and their future. They will collaborate with other students face-to-face (or online) and receive guidance from their teacher(s). The course is designed to provide an intellectual challenge for the students. Thus, they will apply and develop their critical thinking skills further.

Learning Objectives

• The main objectives of the course “Business English” are to master various language, social and business skills.Therefore, students are to obtain different competences, such as linguistic competence, sociolinguistic competence and pragmatic competence.

Expected Learning Outcomes

• Add emphasis, using fronting, cleft sentences, adverbs, and phrases
• Agree on the course of actions
• Answer job-interview questions
• Apply current economic and business information
• Brainstorm ideas with colleagues
• Can assess client's needs
• Check a draft of a contract for its integral elements
• Check IP clauses in a contract
• Choose type of learning matching your company’s needs
• Communicate efficiently with other people and understand social roles of other participants
• Conduct need analysis of an organisation
• Deal with business conflict
• Deal with difficult questions
• Describe cross-cultural experience
• Discuss advantages of a learning organisation
• Discuss conditions of employment
• Discuss employer’/customer’s expectations
• Discuss new working practices
• Discuss team relationships and team roles
• Discuss the ways to deal with project setback
• Draft clauses for an employment contract
• Draw up clauses in a service agreement
• Draw up contract clauses covering force majeure circumstances
• Give an impromptu presentation
• Identify the measures to tackle existing issues
• Interpret messages in business emails
• Introduce yourself to a group in business environment
• Learn basic legal vocabulary related to business topics
• Negotiate mutually beneficial conditions
• Negotiate outcome in negotiations with business partners
• Reach agreement with your counterparty
• Read and draw up contract clauses
• Report on the project outcomes
• Respond to feedback in a diplomatic way
• Settle the differences with your counterparty
• Speculate about future changes in a corporate image
• Talk about career paths and choices
• Understand clauses in an employment contract
• Use business skills for business communication (giving presentations, negotiating, telephoning, participating in teleconferences, etc.);
• Use business vocabulary appropriately
• Use particle clauses and inversions in writing
• Write a cover letter matching a job description
• Write a memo for internal/external use
• Write a proposal for an internal/external client
• Write a report on the progress of the project
• Write clear, smoothly flowing texts in an appropriate style
• Write/respond to a letter of complaints

Course Contents

• 22/23-1. Job opportunities. 4th year. English for Business Communication.
• 22/23-2.Entrepreneurs and ‘gig’ economy. Employment contract 4th year. English for Business communication.
• 22/23-3. Progress and Change. 4th year. English for Business communication.
• 22/23-5. Negotiating a Contract. 4th year. English for Business communication.
• 22/23-4. Advertising and Promotion. 4th year. English for Business communication
• 22/23 - 6. Managing Conflict. 4th year. English for Business communication
• 7.Risks.4th year. English for Business communication
• 8.Values. 4th year. English for Business communication
• 22/23-7. Performance. 4th year. English for Business communication

Assessment Elements

• Continuous assessment
  The total grade point are devided by the total number of the classes conducted over the course to calculate the cumulative grade point average.
• MOOC test
  A period of six week is allocated for the course completion. The course is designed for self-directed work with support and facilitation provided on request. The test is administered two weeks after the closing date of the course stipulated by the teacher
• Exam
  The exam held in winter consists of two speaking assignments. In the first part, students are given short texts (up to 200 words) to form the basis for a task in which they annotate the text with the reference to the topics studied over the course and provide critical evaluation of the main ideas. The task is carried out individually. The second part, involves an extended response to a question. Each student is given a card with a question on it and there are also some ideas on the card which candidates should make use of. Following student’s response, the teacher leads a discussion which further explores the topic highlighted on the card. This task type tests the Students’ ability to develop and sustain discourse, and to engage in discussion on the topics of the course. They also need to be able to organise their thoughts and ideas, and express themselves coherently in appropriate language in the given time. ОСОБЕННОСТИ ПРОВЕДЕНИЯ ЭКЗАМЕНА. Экзамен проводится в устном синхронном формате. Для участия в экзамене студент обязан: зайти на платформу zoom за 5 минут до назначенного времени, провести тест системы, включить камеру и микрофон на своем устройстве. Указанное оборудование должно работать в течение всего периода проведения экзамена. Во время экзамена студентам запрещено: общаться (по телефону, в социальных сетях, с людьми в комнате), списывать, передавать свой вариант экзамена другим людям для его выполнения, пользоваться словарями, переводчиками или другими источниками, пользоваться средствами мобильной связи в целях передачи и/или получения информации по формату и/или содержанию экзамена. Во время экзамена студентам разрешено: использовать чистый лист бумаги в качестве черновика. Во время экзамена запрещается пользоваться заранее подготовленными записями и учебными материалами. Студент обязан по требованию преподавателя показать обзор рабочего места и/или провести демонстрацию экрана для проверки рабочего стола студента на компьютере. Во время проведения экзамена все приложения (кроме платформы zoom) на рабочем устройстве студента должны быть закрыты. Кратковременным нарушением связи во время экзамена считается прерывание связи до 5 минут. Долговременным нарушением связи во время экзамена считается прерывание связи 10 минут и более. При долговременном нарушении связи студент не может продолжить участие в экзамене. Процедура пересдачи аналогична процедуре сдачи.
• Speaking
  Assessment of the speaking proficiency is made up of two parts: a monologue and a pair/group discussion. Two formative assessment tests are summed up and divided by two. Speaking tests might be administered in formal and informal setting throughout the course. The first part of the assessment - monologue – analyses samples of the languages collected as an individual response to a question or evaluation of an idea in an article during a lesson or as a presentation in a more formal setting of a formative/summative test. The second part of the assessment involves evaluation of their part in the project they collaborate on. This part may be conducted in pairs or groups. The task gives candidates the opportunity to show their skills of interactive communication and their ability to manage a discussion.
• Writing
  Assessment of the writing performance is comprised of four main types of writing in the course, i.e. business e-mail, report, proposal and memo. Writing process for each type of the tasks might be divided into two stages: draft and final (makeover) work submission. The Final written work is to be submitted by the due date stipulated by the teacher.

Interim Assessment

• 2021/2022 2nd module
  0.25 * Continuous assessment + 0.2 * Speaking + 0.25 * Writing + 0.2 * Exam + 0.1 * MOOC test

Bibliography

Recommended Core Bibliography

• Business result: advanced : student's book, Baade, K., 2009
• Business result: advanced [Электронный ресурс] : class CDs, Baade, K., 2009
• English for business : a functional approach, Chilver, J., 2001
• Legal English: Quick Overview: Англ.язык в сфере юриспруд. Базовый курс : учебник для бакалавров / Е.Б. Попов, Е.М. Феоктистов, Г.Р. Халюшева ; под общ. ред. Е.Б. Попова. - 2-е изд.,перераб. и доп. - М. : ИНФРА-М, 2019. - 314 с. + Доп. материалы [Электронный ресурс; Режим доступа http://www.znanium.com]. — (Высшее образование: Бакалавриат). — www.dx.doi.org/10.12737/13328. - Режим доступа: http://znanium.com/catalog/product/1022283
• Колесникова, Н. Л. Пишем и говорим на деловые темы по-английски. Tips for Business Writing and Speaking Skills : учебное пособие / Н. Л. Колесникова. — Москва : ФЛИНТА, 2018. — 136 с. — ISBN 978-5-9765-3442-1. — Текст : электронный // Лань : электронно-библиотечная система. — URL: https://e.lanbook.com/book/103111 (дата обращения: 00.00.0000). — Режим доступа: для авториз. пользователей.

Recommended Additional Bibliography

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• Argote, L. (2012). Organizational Learning : Creating, Retaining and Transferring Knowledge. Heidelberg: Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=528244
• Arrigo, G., & Casale, G. (2017). International Labour Law Handbook : From A to Z. Torino: G. Giappichelli Editore. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1537694
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• Dent, J. . G. W. (2009). Business Lawyers as Enterprise Architect. Business Lawyer, 64(2), 279–327. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=37382214
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• Fons Trompenaars, Madeleine van der Steege, & Riana Schreuders. (2014). Collaborating to Identify the Personal and Business Dilemmas of Successful Women Entrepreneurs. Working Papers. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.p.msm.wpaper.2014.10
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• Танцура Т.А., под ред., Мельничук М.В. - Business English for Lawyers - КноРус - 2019 - ISBN: 978-5-406-06918-9 - Текст электронный // ЭБС BOOKRU - URL: https://book.ru/book/931045