2025/2026
Управление эмоциональным интеллектом в бизнесе
ID 1023068
Лучший по критерию «Полезность курса для Вашей будущей карьеры»
Лучший по критерию «Полезность курса для расширения кругозора и разностороннего развития»
Статус:
Маго-лего
Кто читает:
Департамент организационного развития
Где читается:
Факультет менеджмента (Нижний Новгород)
Когда читается:
2, 3 модуль
Охват аудитории:
для всех кампусов НИУ ВШЭ
Преподаватели:
Курагина Мария Федоровна
Язык:
английский
Кредиты:
6
Контактные часы:
24
Course Syllabus
Abstract
"Emotional Intelligence Management in Business" course is designed to develop competencies of managing one's own emotional intelligence as well as the emotional intelligence of employees within a modern company. Throughout the course, participants will explore methods and tools for working with personnel’s emotional intelligence as a source of performance enhancement. The participants will learn how to apply techniques for assessing and developing emotional intelligence within their teams and will gain the ability to design and implement initiatives aimed at fostering emotional intelligence in the workplace.
Learning Objectives
- to develop the competencies in the area of personnel emotional intelligence development
Expected Learning Outcomes
- Analyze key emotional intelligence models and their impact on business performance
- Evaluate emotional intelligence in individuals or teams using assessment tools and interpret results for improvement
- Identify basic and complex emotions and distinguish between emotion, mood, affect, and feeling.
- Interpret verbal and nonverbal emotional cues to recognize others’ emotions in diverse workplace contexts.
- Apply emotional intelligence principles to enhance decision-making, creativity, and motivation in business tasks.
- Use the Emotion Quadrant to evaluate and adjust emotional states for optimal workplace performance.
- Analyze emotional drivers and triggers that influence behavior in organizational settings.
- Develop strategies to anticipate and manage emotional reactions during high-pressure or change situations.
- Apply self-regulation and resilience techniques to manage emotions under pressure.
- Use emotional intelligence methods to manage individual and team emotions.
- Name key emotional intelligence models and their peculiarities
- Interpret verbal and nonverbal emotional cues to recognize emotions in themselves and others across diverse workplace contexts
Course Contents
- Emotional Intelligence in the Business Context
- Perceiving Emotions in the Workplace
- Using Emotions to Facilitate Thought for Business Performance
- Emotional Analysis and Strategic Understanding
- Managing Emotions for Leadership and Organizational Success
Assessment Elements
- Emotional Journal
- Emotional Triggers
- Designing and Conducting an Emotional Intelligence Development Exercise
