2026/2027
Искусство коммуникации в культурных проектах
Статус:
Маго-лего
Кто читает:
Департамент менеджмента
Где читается:
Санкт-Петербургская школа экономики и менеджмента
Когда читается:
4 модуль
Охват аудитории:
для своего кампуса
Преподаватели:
Рослова Александра Олеговна
Язык:
английский
Кредиты:
3
Контактные часы:
24
Course Syllabus
Abstract
This seminar-based course provides students with fundamental knowledge and practical skills in interpersonal communication within both local and international cultural project contexts. The course emphasizes independent and collaborative learning through role-playing simulations, live dialogue practice, self-analysis, and structured peer feedback sessions. Through case studies, group discussions, and hands-on assignments, students will explore active listening, conflict de-escalation, constructive feedback models, meeting facilitation, and strategic networking, equipping them with the competencies necessary for thriving careers in today's dynamic cultural and creative industries - regardless of their prior experience.
Learning Objectives
- To provide students with a theoretical foundation, practical competencies, and comprehensive understanding of interpersonal communication dynamics essential for managing cultural projects, engaging diverse stakeholders, and leading creative teams within both local and international cultural contexts.
Expected Learning Outcomes
- Outline techniques for effective interpersonal communication in cross functional cultural project teams, including active listening, paraphrasing, and empathic questioning.
- Acquire communicative competencies critically important for leading creative collaborations and maintaining psychologically safe team environments.
- Adapt communication strategies for diverse cultural project stakeholders, including artists, patrons, volunteers, and international partners.
- List key strategies for managing and de escalating interpersonal conflicts among artists, curators, producers, and institutional stakeholders.
- Master the core set of interpersonal skills required for negotiating, giving constructive feedback, and facilitating meetings in the volatile cultural sector.
- Demonstrate responsibility and strengthen self discipline through consistent attendance of course sessions and active participation in role playing simulations.
Course Contents
- Setting the Stage: Industry Demands and the Craft of Facilitation
- Entering the Stage: Contact, Non-Verbal Score, and the Art of Pitching
- The Palette of Personalities: Decoding DISC in Creative Environments
- Active Listening, Strategic Questioning, and the Art of Persuasion
- Navigating Conflict and Mastering Principled Negotiation
- Constructive Feedback and Ensemble Teamwork
Assessment Elements
- Active Participation in SeminarsA common challenge for lecturer is managing punctuality and active collaboration among students. We hope to address this point by rewarding the desired behavior with a grading weight of 25%. The grade for class attendance would be calculated as follows: total number of student attendance divided by Number of expected class attendance × 10.
- Personal Development Plan for Communication CompetenceStudents complete this task individually. After the facilitation session on industry demands from university graduates, each student uses the session’s findings and personal reflection to create a Personal Development Plan (PDP) for Communication Competence structured with the 10-20-70 learning formula: 10% formal learning, 20% social/mentoring learning, 70% experiential learning (on-the-job practice, projects, internships, simulations).
- Communication JournalThe Communication Journal is a reflective, evidence-based document chronicling the student's experiential learning journey throughout the six sessions. The journal requires students to systematically document, analyse, and critique their interpersonal communication encounters in real or simulated cultural project settings - including interactions with artists, curators, sponsors, volunteers, and team members.
Interim Assessment
- 2026/2027 4th module0.25 * Active Participation in Seminars + 0.35 * Personal Development Plan for Communication Competence + 0.4 * Communication Journal
Bibliography
Recommended Core Bibliography
- Communication and content, Parikh, P., 2019
- S Cleary. (2021). Communication a Handbook Student Guide to Effective Communication 4e. Juta and Company [Pty] Ltd.
Recommended Additional Bibliography
- От диалога к действию. Улучшение навыков коммуникации и фасилитации=From Dialogue to Action. Enhancing Communication and Facilitation Skills : учебное пособие / Э. Н. Белозорова, Р. Р. Хуссамов, Ю. А. Лимарева [и др.] ; под общ. ред. Э. Н. Белозоровой, Р. Р. Хуссамова. — Москва : КноРус, 2026. — 165 с. — ISBN 978-5-406-15668-1. — URL: https://book.ru/book/961253 (дата обращения: 09.12.2025). — Текст : электронный.