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Обычная версия сайта
2026/2027

Управление эмоциональным интеллектом в бизнесе

ID 1190877

Статус: Маго-лего
Когда читается: 2, 3 модуль
Охват аудитории: для всех кампусов НИУ ВШЭ
Язык: английский
Кредиты: 6
Контактные часы: 48

Course Syllabus

Abstract

"Emotional Intelligence Management in Business" course is designed to develop competencies of managing one's own emotional intelligence as well as the emotional intelligence of employees within a modern company. Throughout the course, participants will explore methods and tools for working with personnel’s emotional intelligence as a source of performance enhancement. The participants will learn how to apply techniques for assessing and developing emotional intelligence within their teams and will gain the ability to design and implement initiatives aimed at fostering emotional intelligence in the workplace.
Learning Objectives

Learning Objectives

  • to develop the competencies in the area of personnel emotional intelligence development
Expected Learning Outcomes

Expected Learning Outcomes

  • Identifies key models and methods for assessing emotional intelligence and relates them to business contexts.
  • Recognizes and interprets emotional cues in workplace interactions, taking into account individual and cultural differences.
  • Integrates emotional information into decision-making, creative processes, and employee motivation.
  • Analyzes emotional drivers, triggers, and stressors to anticipate their impact on individual and organizational behavior.
  • Applies emotional management and self-regulation techniques to improve leadership effectiveness, team performance, and organizational resilience.
Course Contents

Course Contents

  • Emotional Intelligence in Business
  • Perceiving and Recognizing Emotions in the Workplace
  • Using Emotions to Enhance Thinking and Business Performance
  • Emotional Analysis and Strategic Decision-Making
  • Managing Emotions for Organizational Success
Assessment Elements

Assessment Elements

  • non-blocking Emotional Journal
  • non-blocking Emotional Triggers
  • non-blocking Designing and Conducting an Emotional Intelligence Development Exercise
Interim Assessment

Interim Assessment

  • 2026/2027 3rd module
    0.4 * Emotional Journal + 0.3 * Emotional Triggers + 0.15 * Designing and Conducting an Emotional Intelligence Development Exercise
Bibliography

Bibliography

Recommended Core Bibliography

  • Алена Алешина, Сергей Шабанов - Эмоциональный интеллект для больших целей - 978-5-00214-683-3 - МИФ - 2024 - https://hse.miflib.ru/book/31869/ - 31869
  • Дэниел Гоулман - Эмоциональный интеллект в работе - 978-5-00214-003-9 - МИФ - 2020 - https://hse.miflib.ru/book/24489/ - 24489
  • Сергей Шабанов, Алена Алешина - Эмоциональный интеллект в сложных коммуникациях - 978-5-00169-868-5 - МИФ - 2021 - https://hse.miflib.ru/book/27728/ - 27728
  • Эмоциональный интеллект в бизнесе: решение сложных лидерских задач - 978-5-4461-1543-3 - Дэвид Карузо, Лиза Рис, Елена Хлевная - 2020 - Санкт-Петербург: Питер - https://ibooks.ru/products/367987 - 367987 - iBOOKS

Recommended Additional Bibliography

  • E-Learning and Enhancing Soft Skills, Contemporary Models of Education in the Era of Artificial Intelligence, Eugenia Smyrnova-Trybulska, Nian-Shing Chen, Piet Kommers, Nataliia Morze, Springer Cham, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2025, 978-3-031-82243-8, published: 10 March 2025

Authors

  • Kuragina Mariia Fedorovna
  • Belokhlebova Natalia Aleksandrovna