2026/2027





Туроператорство
Статус:
Маго-лего
Кто читает:
Департамент менеджмента
Где читается:
Факультет социально-экономических и компьютерных наук
Охват аудитории:
для всех кампусов НИУ ВШЭ
Преподаватели:
Шестакова Екатерина Николаевна
Язык:
русский
Кредиты:
3
Контактные часы:
28
Программа дисциплины
Аннотация
Tour operating is becoming a significant phenomenon of Russian business. Tour operating is understood as "the commercial activity of enterprises in the field of tourism to create and sell a range of tourist services in the form of a final product (tour), aimed at meeting the needs and requirements of consumers of tourist services through the free sale of the product on the market." The purpose of the course is to develop students' skills in creating and developing travel routes and using the concepts of "tour operating", "tour product", and "tour operator". What is the specifics of tour operating in Russia? Which categories of tour operators are distinguished? How to develop a travel route, competently plan tour operator activities and successfully position a travel product on the market. Successful Russian tourist routes and excursion programs will be reviewed. Attention will also be paid to an important aspect – cooperation with partners. The problems of the tour operator sphere will also be touched upon. Students will be invited to get acquainted with innovative approaches in tourism, including based on the analysis of Russian and foreign cases. Course sections: The concept of tour operating, travel product, tour operator categories of tour operators and their specific activities development of tour routes, successful Russian and foreign travel products interaction with partners innovative approaches in tourism. As part of the course, students are also invited to study the online course "Economics of Impressions". https://openedu.ru/course/hse/EXPEC/
Цель освоения дисциплины
- The ability to design a tour taking into account current trends in tourism The ability to analyse and design different types of tours An understanding of the specifics of designing ecological tours The ability to apply interactive technologies in tourism Knowledge of current trends in museum tourism The understanding of the mechanism for creating a tourism event The ability to use the approaches of the experience economy in tour operator activity
- The ability to design a tour taking into account current trends in tourism The ability to analyse and design different types of tours An understanding of the specifics of designing ecological tours The ability to apply interactive technologies in tourism Knowledge of current trends in museum tourism The understanding of the mechanism for creating a tourism event The ability to use the approaches of the experience economy in tour operator activity
Планируемые результаты обучения
- The understanding of the various types of re-enactment (reconstruction) The ability to design a tour taking into account current trends in domestic tourism the understanding of the specifics of designing ecological tours The ability to apply interactive technologies in tourism Knowledge of current trends in museum tourism The understanding of the mechanism of creating a tourism event The ability to use the approaches of the experience economy in tour operator activity
- The understanding of the various types of re-enactment (reconstruction) The ability to design a tour taking into account current trends in domestic tourism the understanding of the specifics of designing ecological tours The ability to apply interactive technologies in tourism Knowledge of current trends in museum tourism The understanding of the mechanism of creating a tourism event The ability to use the approaches of the experience economy in tour operator activity
Содержание учебной дисциплины
- Touroperating and experience economy, specifity, actual trends in tourism, ecological, event, museum tourism
- The creation of tours, specifity of the collaboration with partners, tou roperators and tour agents, souvenirs and marketing in tourism
Элементы контроля
- The creation of an original tour — Presentation
- Presentations on the seminarsPresentations of tours, festivals, of specific tours or a niche-tourism project
Промежуточная аттестация
- 2026/2027 3rd module0.6 * Presentations on the seminars + 0.4 * The creation of an original tour — Presentation
Список литературы
Рекомендуемая основная литература
- Fyall, A., Legohérel, P., Frochot, I., & Wang, Y. (2019). Marketing for Tourism and Hospitality : Collaboration, Technology and Experiences. Abingdon, Oxon: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=2038643
- Middleton, V. T. C., Morgan, M., & Fyall, A. (2009). Marketing in Travel and Tourism (Vol. 4th ed). Amsterdam: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=336020
- Okumus, F., Altinay, L., Routledge (Firm), Chathoth, P., & Köseoğlu, M. A. (2020). Strategic Management for Hospitality and Tourism: Vol. Second Edition. Routledge.
- Page, S. (2019). Tourism Management (Vol. Sixth Edition). New York: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=2035947
- Philip Kotler, John T. Bowen, & James Makens. (2013). Marketing for Hospitality and Tourism: Pearson New International Edition : UEL. Harlow, United Kingdom: Pearson. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1418160
- Project Management in the Tourism Industry: the Basics of TMBOK ; Управление проектами в индустрии туризма: основы TMBOK. (2019). https://doi.org/10.18111/9789284419876
- Жулидов С.Б. - The Travel and Tourism Industry - 978-5-238-01220-9 - ЮНИТИ-ДАНА - 2017 - https://znanium.ru/catalog/document?id=341043 - 341043 - ZNANIUM
- Маркетинговые исследования в туризме : учеб.-практ. пособие, Дурович А.П., 2002
- Международный туризм : учебник, Александрова А.Ю., 2002
- Туризм : учебник, Квартальнов В.А., 2003
Рекомендуемая дополнительная литература
- Маркетинг в туризме : учебник, Дурович А.П., 2001
- Маркетинг иностранного туризма в Российской Федерации. Теория и практика деятельности туристическ... : учеб. пособие, Исмаев Д.К., 2002
- Маркетинг. Гостеприимство и туризм : учебник: пер. с англ., Котлер Ф., Боуэн Д., 1998
- Туризм как вид деятельности : учебник, Квартальнов В.А., 2002
- Туризм как объект управления : учебник, Квартальнов В.А., 2002